NOVATECH Phantom - Prebuilt Gaming PC Desktop Computer - RX580 8GB - Core i7 Xeon 3.5GHz - 16GB RAM - 512GB M.2 SSD WiFi/BT, Win 11 Pro - Gaming Computer Tower - Pre Built PC Gaming - 1 Year Warranty

This is my first gaming PC after using company provided laptops for work as a software engineer. I searched high and low for a prebuilt gaming pc to use for work and gaming. Ultimately decided on this one mostly based on the looks and specs for the price. I was VERY pleasently surprised at the quality of this gaming PC. Novatech went above and beyond with this build.UNBOXING: I was a little worried about it getting damaged in shipping but Novatech went above and beyond with extra layers of foam, double boxing, even expanding foam inside the case so that the internals dont get shaken loose. There were helpful stickers pointing you to the correct ports to plug into and reminders to remove the protective foam inside. The box itself was very clean and "apple-esque". Overall a very plesent unboxing experience.CASE: The case looks premium sitting on my desk, easily passes as a $1000+ pc, fans have this cool infinity mirror effect that I like, along with a solid button to change colors. Internals look great too. I love that they used black cables with combs instead of the typical yellow wiring mess some other PCs have. Very satisying to look at. Can definetly see myself upgrading the internals later on and keeping this case around for a while.SETUP: Setup was pretty easy. Once I removed foam inside, plugged in the power connector, flipped on the power supply switch and pressed the power button, it booted right up to a fresh Windows 10 Pro Operating system. No bloatware, got to set it up exactly as I wanted.PERFORMANCE: This PC way outperforms its price point. The xeon cpu and 16gb of ram handle all the work and games I throw at it. Especially when Im running 20+ tabs in google chrome or any of my programming apps. Doesn't skip a beat.The RX580 is more than enough to run my favorite games smoothly. Im am consistently getting 70+ frames per second in GTA 5 and 100+ in Minecraft hooked up to a 1080p monitor.Also tried editing some 4k video that I recorded with my phone and this gaming pc breezed through it without an issue. The 512GB SSD lets me store all my games, media, work projects and boots up the computer almost instantly.INTERNALS: Since this is a center piece on my desk it was important that this PC looked good through the glass cover. I'm very pleased with how clean the wiring is inside, most of them are hidden or cleanly routed, very nice attention to detail. The GPU is a very solid size for a RX580 and has a cool carbon fiber cover. The CPU coolor looks great too and matches the RBG theme of the other fans. This PC runs quiety with no overheating.Overall very good looking PC.SUPPORT: I had a small question and decided to email Novatech's support. They got back to me right away with just the answer that I needed. Glad there is a good support team behind this PC.FINAL THOUGHTS: As you can tell from above, I am VERY satisfied with my first Gaming PC from Novatech. I have been recommending them to my friends and coworkers ever since.So if you're looking for a good looking gaming PC for some casual gaming + work around this price, this is the one.

***Update:I'm thrilled to share my outstanding experience with this gaming computer and the incredible customer service I received! Initially, I encountered some issues, but the seller went above and beyond to resolve them. Their kindness, pleasantness, and dedication to customer satisfaction are truly commendable.The seller worked with me to replace the original computer with an upgraded model featuring a better graphics card. The replacement runs incredibly smoothly, and I couldn't be happier with the performance.What sets this seller apart is their commitment to ensuring customer satisfaction. They genuinely care about their customers and will go the extra mile to address any concerns.If you're in the market for a reliable gaming computer and top-notch customer service, look no further! I highly recommend this seller, and I'm confident you'll have a similarly positive experience.(Old Review)Performance wise it okay for the money.It is quite during operation which is good, not much noise.Connectivity is not bad via Ethernet cable although it’s equipped with a small dongle USB for WiFiGaming currently is using a video capture and obs and the computer is used to stream from a PS5, mid game it crashes and restarts. Not satisfied so far. We aren’t even playing games on it and it’s crashing. Imagine if we did.Recommend to skip and build your own. Don’t waste your time here.

Mediocre gaming pc; not crazy fast and graphics are just ok. Stopped working within a year and I got blue screen of death. Get the warranty if you do buy…currently trying to fix or return mine!

Novatech has amazing support team! They will help you with the set up or any troubleshooting that is needed. The warranty they provide is really helpful! 100% advice their product and service. In addition, the PC runs very well, and there was easy instructions for the setup. WIFI works well, the graphics quality very great. Also, it was well packaged and delivered on time. I liked that it was checked and signed by a technician before they package. It shows their high quality standers. This is my first PC and I am lucky to be buying it from Novatech! I will be advising my friends to buy from them!

I don't normally write reviews, but the customer service was amazing. When I initially received the computer, it didn't work, which was upsetting. I emailed customer service and they responded immediately, answered all of my questions asap, and assured me they would fix it free of charge if I sent it back. When they received it, they kindly updated me on the issue, showed pictures and a description of the issue (motherboard damaged during shipping), how they would fix it, and provided me with a tracking number so I could track when it arrives. I thought it would be forever until I would see it again, but I got it back in less than a week from when I sent it!They forgot to send the power cord back (they're only like $7), but after using one of my own, the computer worked incredibly! It could easily run my games, work/school material, and anything else I've been using it for without any issues. The computer itself is also very nice looking and super easy to set up. This is my first computer and I'm not really a tech person, so I don't have much to compare it to, but I do know it works better than any regular computer I've used in my life, especially for the price! 10/10 would recommend it to anyone looking to buy their first PC.