Amcrest Fisheye IP POE Camera, 360° Panoramic 5-Megapixel POE IP Camera, Fish Eye Security Indoor Camera, IVS Features and People Counting, MicroSD Recording, IP5M-F1180EW-V2 (White)

Packaging: Packaging was sufficient. The camera was well protected. The package looked small for a $200 camera but there was no excess packaging. I appreciate the smaller packaging as it leaves a smaller environmental footprint.Instructions: The instruction manual lists 5 different ways with several different apps to connect to this camera. It also provides a comparison of the different apps on the first page to help users select which method works best. Personally I did my own research online as well, as I wanted a free option (Amcrest View Pro) vs the paid option (Amcrest Cloud). The View Pro is free despite the "Pro" in the name.On the Amcrest View Pro app, the instruction manual asked me to set up a P2P connection. However, I deviated from these instructions and chose the IP connection which I configured on my home router. This is naturally a little more involved but still relatively straightforward for anyone that is remotely familiar with IP addressing and how Wi-Fi works.Bottom line, the instructions are a guide intended for someone who is relatively tech-savvy. If you are not familiar at all with how IP cameras work or the term "Internet Protocol" frightens you, then hire a professional to set this up or be prepared to spend a few hours on your own to figure it out.Functionality: The camera must be connected to an Ethernet cable (and power, if you do not have Power Over Ethernet (PoE) through your cable). That is the biggest hindrance - and this is not unexpected. If you want a camera that does not need a wired connection, Amcrest offers other options including a PTZ camera for example that is completely wireless and only requires power. This camera covers a larger area and is intended for permanent, hardwired installation.As far as storage goes, the free option stores footage in an onboard microSD card slot, which is accessible through the Amcrest View Pro app. You can view historical footage saved on the card through the app. Note that this is less secure if anything were to happen to the physical camera (theft/ fire/ damage). Also, if you want to remove the microSD card the camera will need to be physically accessible (which also makes it accessible to thieves). If you do not have a card in the camera, the app only displays the Live View. The solution to this is to subscribe to the Amcrest Cloud service. Amcrest Cloud requires a subscription but saves data to Amcrest's servers that can be viewed later. I stuck with the free option.There is also another option which I did not explore but is to save the footage to your own NVR server. Amcrest sells its own NVR solution, albeit poorly rated, but it should work with all the features of this camera. Of course Amcrest Cloud is the most secure, since your NVR server will need to be on-prem.The night vision on this camera is good, but a lot of times if the room was even remotely dim the night vision would stay on.Small point, the camera view in the View Pro app on the iPad was horizontally stretched when the iPad was in a vertical configuration. I had to turn the iPad horizontally for the camera view to show up properly in the round configuration.The app experience offers a lot of features. This was definitely designed by engineers for engineers, and in my opinion this is generally a hallmark of all of Amcrest's products. Lots of features but potentially not as user friendly.The desktop browser experience connecting to the camera directly through the IP was perfect. Full features, good view, password protected.Customer service: Amcrest customer experience is legendary. They immediately provided me with a power cable when my router did not offer PoE. They are extremely responsive to email. They are always asking for feedback. Now - whether that translates into new products or features is debatable, as many of their apps have poor reviews but have not been improved in a timely fashion by Amcrest developers.Overall experience: As a tech-savvy engineer with relatively limited expectations, I approve this product. It does what it says it does and offers many different options to connect and save footage. If you are considering this product vs a competitor, make sure the competition has similar megapixel resolution and can save the footage to the cloud or to an on prem server. Bonus points for the Amcrest app which is accessible on my iPad or iPhone any time of day.Potential improvements: As mentioned above the night vision can be improved to turn off if it becomes bright enough in the room. Right now the night vision stays on if the room is even remotely dim. It would also be great if the Amcrest View Pro app could display the video image properly when the device is in a vertical configuration.I empathize with the developers and Amcrest on the difficulties of marketing an IP camera. It is challenging to write instructions that will work for both the layman and the tech-savvy user. Perhaps an online manual would help with options of "I don't know what I am doing" and "I am a tech professional" with corresponding instructions for each.

I will confess to having extension cords running through my attic to power two D-Link fisheye cameras outdoors (although not weatherproof). After eight years I have now removed those extension cords and replaced the cameras with the Amcrest POE OUTDOOR Fisheye cameras.The installation process VERY easy (since I was only replacing two D-Link fisheye cameras). The installation SHOULD be done with the appropriate Amcrest smartphone app. (I was resistant to use the app on my first few Amcrest cameras and wanted to use my computer. The smartphone install is the way to go on all Amcrest cameras...just be sure to use the correct app. I have two Amcrest camera apps and the Blue Iris camera app. You can always use a computer later to make changes to the camera settings.)I am in the process of replacing my D-Link cameras with Amcrest models. I have eight Amcrest cameras (five different models). All Amcrest cameras I use are POE and outdoors.I use Blue Iris software to manage and record/view the cameras. (Blue Iris is top-notch and so is Blue Iris customer support!)It is wise to assign all cameras a static IP. Since I know the IP addresses of my existing cameras, I was able to find the IP of a new camera when I added it to Blue Iris. I then went through the IP address to change the camera IP setting to static.So, here's the negative.Amcrest has an IP Config Tool program. It does not display correctly on my Windows 10 computer. Contacting customer support at Amcrest to resolve this issue was a catastrophe. I was asked to submit all sorts of unrelated information and finally gave up.This was not my first tango with Amcrest support. They often have cameras in their store which are out of stock, BUT are not shown to be out of stock (another negative). (Moral of story: buy through Amazon.)Maybe their support department is underfunded, overworked, short-handed, etc... I don't blame the employees, but I do blame the company for failing to provide a reasonable level of service. DO NOT expect reliable customer support.I HAVE, ON THE OTHER HAND, FOUND AMCREST CAMERAS TO BE EXTREMELY RELIABLE. Something which D-Link has been a miserable failure: customer support, camera updates, and camera reliability.(Note regarding the photo: the camera is mounted on a large box. The box was necessary for my previous D-Link cameras.)Negative: cameras tend to go out of stock for long periods of time. If you find a camera you like, buy it AND get the quantity you anticpate needing.One other side note... If you are searching for software to manage your cameras, search out Blue Iris software. I highly recommend along with their customer service (free and paid).

Was excited to have a higher resolution than my other cameras, but come to find out you can only use the 5mp if you pay for the monthly recording plan, and then add the HD for part of that plan.