Dell C1765nfw MFP Color Laser Printer

Disposable printer, only good for maybe 12-24 months of service, as indicated by the warranty. Only guaranteed for 12 months, after this the printer is out of warranty, and, according to Dell customer service, not worth repairing. You must print thousands of pages within the first year to make the per page cost even close to worth it. For us, each page cost well over $1-$2 each! I can order online for 50 cents a page, with higher quality, full photo prints, this is a terrible deal! Even with the few hundred pages of black and white printed text was $1-$2 each, considering our printer was bricked in less than 24 months, with $240 worth of new toner cartridges now wasted!The wifi on ours went out at month 18, very subtly. Large print jobs would hang the front panel, the dots would stop moving across the panel screen and Windows 8.1 would report lost connectivity to the printer. The only solution was to restart the printer, and print from USB. Only then could full page images or flyers with design elements on the edges be printed. Over faulty wifi we could only print a quarter of the page worth of images before locking up the front panel, necessitating a restart of the printer. Before month 18, printing full page photos at 8.5x11 were brilliant, fast, and easy, all using the same computers, router, and networking setup, all over wifi. All that changed was that large print jobs over wifi started failing 90% of the time at month 18, from 3 different computers.Each official Dell toner cartridge is about $60. We had $240 worth of new toner in the printer before the failed wifi made it a nightmare to use, with 90% of all print jobs making the printer unresponsive until the next restart. With how few months service you'll get, this printer is extremely expensive, considering the cost per print, don't be fooled by it's cheap price. We spent about $600 since 2013 to print out, maybe, 1,000 pages for it's total life, and that's a real stretch. The toner is amazing compared to inkjet cartridges as it is guaranteed to work without use for up to three years, this was the main reason we switched to laser, for extended time between prints!I am giving this printer 2 stars due to how highly unreliable not only the wifi adapter is, but how irreversible firmware update failures are on this model printer. Unless your printer has features going out on it like ours did, diminishing it's value, I would never consider updating the firmware, ever, do not attempt to fix what is not broken. The only fix for a failed attempt is a motherboard replacement, which cost more than the printer retails for, according to Dell customer service. On an HP LaserJet, all you need to do is move a jumper on the board inside the printer to recover the factory provided firmware! Lexmark has USB recovery mode for their firmware failures. With Dell, no recovery is possible, only an expensive motherboard replacement. Due to these flaws, only 2 stars, it just isn't useful for long enough to justify it's high toner and per page printing costs, waste of money. Go get an HP LaserJet, parts are abundant, HP has the most units sold, so repair is an option after 24 months of service, and many computer shops and techs can service them.Our C1765nfw died with error code 024-360, aka, new motherboard required.

This is a TERRIBLE printer! The quality of the printed pages is good, but the quality of the printer itself is awful. We have had this printer for just over a year. During that time, my husband, who is an IT guy, has never been able to get it to print off of his computer. When I initially set it up on my laptop, it took me the better part of a day for it to print wirelessly for me, but I was finally able to get it to print. It has never allowed me to connect to email to send things. The USB port is super temperamental, sometimes requiring me to wiggle the USB in the port to get it to recognize that it's there, which is really something you never want to be doing with your USB stick! It is picky about what format of files it will print from USB, so if you have a picture on there, too bad for you, it's not going to print it! The buttons don't always work when you press them. They will sometimes do what their function is, but there is often a long delay or you have to press it again as it didn't recognize that you pressed it. A couple days ago we had to replace our router. Well, again it's been like requiring an act of Congress to get the printer to recognize anything to print. This morning, I finally got it to print a couple pages from a couple different documents as a test. It then got hung up on one document and continued to say it was processing. I shut it down and since starting it up, it will not go past the "Dell" screen to do ANYTHING. None of the buttons work at all to get it out of this frozen state. All the information I read about it pretty much states the same thing, that Dell will not do anything except for tell you that you need a new printer. Wow, GREAT printer that you put out if it lasts just one year, with very little use, and not even greatly during that year. If I could give it 0 stars, I would have. SO disappointed. I was really excited to get this printer and happy to have gotten a Dell. Not sure where their quality went, but definitely do NOT buy this printer!

This printer is great! I am so glad that I upgraded from an inkjet printer. This printers functionality is excellent! Hooking it up to my wifi network and printing from both of my computers via wifi was a breeze. I printed off a detailed topographic map to test the printers ability to print details clearly including depth. The map came out perfect. I then printed a 15 page book that was filled with color photos and illustrations. I could not have been happier with the quality of the prints and the speed of the printer. It looks great, takes up very little space for a multifunction laser printer. It takes up as much space as my inkjet printer did, this printer is just a bit taller, which is fine as long as it isn't taking my my whole office desk. Another thing that I liked was the fact that I was able to print 16 pages of very detailed, picture filled pages and there was no noticeable decrease in the toner level. My inkjet would used at least 1/4 of the color cartridge to do the same job. So in then end, although this printer cost more than an inkjet, it will save me a lot of money on ink in the future. It will also save me a lot of frustration.

This is a decent printer for color, and the print from tablet or phone sounds nice...but the execution leaves a lot to be desired. First off, the printer goes to sleep after a very short period of time, and the tablet/phone apps will not wake it up to print; they simply will not connect. So you have to go physically to the printer and wake it up, thus defeating the purpose. Also, printing envelopes on this printer sucks HARD. The envelope will jam the printer every single time. A brief look at the roller system shows shoddy construction; I am surprised I didn't get more jams with just paper.In the end, this was a nice, simple printer I let the kids play with, but it in no way works as an office machine. It simply is built too cheaply for what even your typical office worker needs to accomplish.