🔒 Secure Your World, Anytime, Anywhere!
The ZOSIH.265+ 16CH Security Camera System is a cutting-edge surveillance solution featuring advanced H.265+ video compression, 16 high-definition 1080p cameras, and a robust 4TB HDD for continuous recording. With AI human and vehicle detection, customizable recording modes, and both local and remote access capabilities, this system ensures comprehensive security for your home or business, day and night.
W**R
Great Customer Service
I now have four of these cameras. All work perfectly. Recently however, I had one camera start to fail when night/day auto switchover was not working. I contacted customer support and was immediately referred to "SUGAR" at Zosi tech. She advised that the 1 year warranty would cover the replacement. The transaction went perfectly. I look forward to receipt of my replacement camera at "no charge" and thank "SUGAR" for her assistance. These cameras are great for the value, especially if you have an older "analog" system like mine.
L**G
Good price value for a system with humanoid tracking function.
I select Zosi to replace a 5 years old legacy home security system with low image quality and constantly false alarm . After finishing installing and used it for 2 week, I have to say Zosi has not disappointed me at all.At the beginning, I did experienced some connectivity problems due to the wiring method of the legacy system. Luckily, Zosi’s customers support was very helpful with prompt responses. After the initial problem was solved, the rest of the hardware installation was just plug-and-go pretty straightforward.Zosi’ mobile device control functions are a bit limited. Most of the setup works need to be done in the NVR box. The user interface was OK but could be more user friendly. The entire software setup and camera testing work was a bit longer than expected. However, Once it is done, the system’s performance was very impressive! - crystal clear image with no more false alarm. Highly recommend!!!During the entire installation process, there are a few things I don’t like and would like to point out :1. Humanoid tracking was not installed in the NVR system nor in the cameras. Customers need to do the upgrade on sit. This is quite surprising for customers buying a brand new product.2. Systems upgrade can be done relatively easily but the camera upgrades was a bit more complicated.3. The response time of the tracking system could be faster.4. The cover material for C296 camera is plastic. Don’t know how long it can last outdoor.
S**2
Decent CCTV camera here
These basic CCTV cameras work well enough for daytime use, not that good at night or dark rooms period. Easy to install and connect to most CCTV units. Hard to get these into color videos and always black and white. But still a decent basic CCTV camera for home CCTV security systems. 4 stars.
B**S
Perfect DIY security System with excellent customer support
I bought this product to add a level of security to my home. The product arrived in two boxes one with the DVR and 8 cameras the other with the other 8 cameras. They arrived days apart but Zosi indicated that this was going to be the case. No biggie.Got my packages opened. Zosi cameras are solid they included wall plugs and screws for each camera along with camera templates. This is in addition to the long cables for video and power to the cameras from the DVR. If you are gonna go with this system ensure you have lots of space for points since there will be a total of 5 adapters to bower the DVR and the cameras. And we all know how much space those take up on a strip. Each adapter that powers the cameras has a splitter that allows for the powering of 4 cameras.The manuals were clear and concise. I did a setup and everything worked well all 16 cameras and the DVR. Picture was clean and nice. Night vision is black and white or shades of but I guess that is what night vision is. Once light is available in the area The picture is in colour. The setup for the phone app (android in my case) was a breeze. I dismantled everything put it away.On the weekend of the planned install the problem came when I didn't remember my admin password for the system every attempt greeted me with and error message. I finally gave up a little after midnight and figured time to contact support and wait until the Monday for a reply. This was on a Saturday night into Sunday morning. Zozi indicated that I could have called whatsapped or emailed. I chose to send a WhatsApp with the pic of my model label and The DVRs QR code. I sent that explaining that I has successfully forgotten my admin password.I woke up on Sunday morning with a reply from Louis with a solution to access the DVR well first thing I did was check the time he responded, it was 4:48 in the morning. Without fail I was back in the DVR changing my admin password one I won't be forgetting this time. So kudos to Louis and Zosi for making me an extremely happy customer. I have recommended Zosi systems to two other friends that bought previously before buying mine and all is well so far.All in all a great product with great customer service.
A**R
Remote software connectivity an inoperable camera problems.
The software for remote viewing will not connect and it appears the firmware version menu installed on the DVR is not compatible with the Zosi commands on the application. Also have (so far) two dome cameras with known issues. One has what appears to be condensation inside the lens with subpar night vision and the other camera will not power on.Would not recommend this product or brand to anyone. I am not able to return the complete system because a large amount of effort has went into all the wiring and camera mounting. All problems mentioned were discovered after installation.I will expect some sort of compensation from Amazon and/or Zosi.
G**D
Great performance at 4k and price point
It has standard POE, so off the shelf POE range extender and switch can be used if needed. No guessing and proprietary things to navigate. It performs great.
D**O
Adjusting the Camera
The cameras picture quality is great. It’s very well built but the reason I only gave it 3 stars is because of the adjusting screws. These screws are impossible to adjust without stripping them. I had to drill them out and replace them with nuts and bolts. Why they use such cheap screws amazes me. Just be aware of these screws as you try to adjust the camera.
Trustpilot
1 week ago
1 month ago