Brightlight Mailbox, Two Door Premium Aluminum Mailbox and Post with Solar Address Light, Illuminated House Numbers for Easy Navigation, Decorative Mailbox with Magnetic Door Latch (White)

I wanted to share my experience with both the mailbox as well as the experience of installing it. First let's talk about the mailbox itself. It is gorgeous, hands down. It's well made and sturdy. It came well-packaged and undamaged. I unpacked everything and I was surprised when I took the main post out and saw that it was taller than I was, lol. The BrightLight website has a great video showing how to do the installation and I highly recommend taking a look at that before getting started. It's quick and clear.In terms of the installation, I assembled as much as possible in the house because it's been so hot outside. The template they provide for making sure the numbers line up perfectly, worked great. It can be a challenge to make sure the vinyl cut numbers don't move around on you when you apply them to the acrylic panels, but I used a toothpick to help my fingers and it came out perfectly as you can see in the pictures. The other minor tweak I did was I removed the arm from the post before putting the post in the ground and putting the concrete in the hole, so that it would balance a little easier. I literally got six compliments from neighbors walking by as I was just putting the post in the hole, on how beautiful it was. And I've even gotten more compliments now that it's been fully assembled and installed!What about the light? So I was a bit worried about this because I've had other solar powered devices and not been very happy. The solar light on this is both very bright, and lasts all night, and I was very pleasantly surprised that it works exactly as I would want. It looks fantastic in the evening and people actually think it's a line powered light, rather than solar, for how bright and sustained it is. The only thing I wished is that the color of the LEDs was slightly less white. I think a softer color would look nicer, but it's a very minor thing. The most important thing is that the light is bright and stays on all night, and that's definitely the case here.Lastly, I can't speak highly enough about the CEO John. Not only did he reach out to me directly to make sure everything was good with my order and go over some tips on the installation to help my experience be issue-free, but I had two minor challenges that he was extremely proactive in helping me sort through. The mailbox had, what looked like dust on it, which turned out to be some of the powder coating that might've accidentally spilled onto the mailbox after the powder coating process had been completed. He gave me some tips on cleaning the mailbox, and answered all my questions about it, which was fantastic. Also, I had a question about the self tapping screw to help tighten the arm, and where it should go in, and he called me back on a Saturday, to answer my question and make sure everything went great with the install! I mean, who gets that kind of service from the owner of a company these days?Here's the thing, this is an open and honest review and I believe people who do an amazing job should get an amazing review. That's why I took the time to write this and I hope you find it helpful to read as well!

The mailbox is well made and very nice looking. My order was fulfilled by Amazon and I received just the mailbox and not the post. I had read the reviews prior to purchasing and they had comments about the great customer service from Brightlight. I called Brightlight and told them my story. He said he didn’t want me to wait while the missing post was tracked down. He mailed a new post to me and texted me a picture of the shipping label with a tracking number.

I am very pleased with my Brightlight model #10000 mailbox. I like it, my wife likes it, and even our mailman likes it. He took some pictures of it which he will share with customers who are planning to replace their mailbox.Even though the unit came very well packaged, the corner on one of the address panels was cracked and the panel needed to be replaced. When I called to request the replacement, I spoke with John – the CEO. I expected the standard whining: “… it’s so small … you really can’t see it, yada, yada, etc., etc …” Instead, John shipped a replacement panel that day and I had it the following day. John strikes me as a friendly person who rolls up his sleeves and likes to solve problems for his customers.The package included everything for the installation: the parts, the hardware, a rechargeable battery, and even the allen wrench to secure the screws. It also included a schematic and instructions how to assemble and install the mailbox. Even though the instructions were clear and easy to follow, I found the installation video on the Brightlight website to be very helpful in order to visualize the process.The mailbox has a very pleasant light which illuminates the house numbers at night. It is powered by a rechargeable battery which, in turn, is powered by a solar panel.In conclusion, it’s a sturdy, elegant mailbox with a flawless powder-coated finish that adds to the curb appeal of my home. It was easy to install. I love it and so will you.Jim J.

Mailbox is really well built and looks great. Solar light worked for about a month and then had some issues. Of the two sets of lights within the solar box, one stopped working so the brightness dimmed. Reached out to owner who told me to call him and he was not very helpful. He said they had put "thousands of these lights through rigorous testing and they don't fail so quickly." So essentially I have a really nice mailbox but one of the key features doesn't work and the company was not willing to work with me to repair/replace.

What a great product. The instructions were well written with a few lines highlighted in yellow. The web- link listed on the instruction sheet took me straight to the video of an actual assembly and installation. Setting up the decals for my address was simple and the template provided offered several options based on the number of digits in my address and various sizes of numbers were provided as well to ensure a nice looking finished product. There are plenty of stick-on numbers provided to cover all possible combinations in an address and the numbers easily peel back up if placed a bit crooked. For look, the strength of the material and ease of assembly this mail box unit it worth the cost.

Great value for a beautiful mailbox. Love how the address is solar lit. The mailbox door is magnetic and easily opens and closes.

Received next day in Florida. This is my second time ordering one of these (different house), and am still happy with the purchase. Bought a bronze one a few years ago, had to order a replacement solar insert after a couple years but was very easy to swap out. This new model has access to the rear of the mailbox which is a nice feature add. Very sturdy. The mailbox and post themselves are made of high quality materials that last. No rust issues after years of use. Instructions are easy to follow, and there’s an installation video on their website.