BoseTV Speaker - Soundbar for TV with Bluetooth and HDMI-ARC Connectivity, Black, Includes Remote Control

Easy Install and setup. Note that the TV remote volume control will only work if you install with USB rather than the included optical cord. Sound with my 5 year old Samsung is good on broadcast TV and much better on Netflix, etc. movies. Sound is great on Bluetooth music stream for a speaker this compact. Bass control is great but treble makes for a bit thin sound on certain listening. High quality as expected from Bose. Wish there was an app associated with the soundbar so I could pair with other Bose speaker I own.

I bought this as a gift for my husband. We are both enjoying it. We use it in our great room. I don't know that it would be sufficient for the audiophile that has a separate "movie" screening room, but it certainly suits our needs.

Pretty great soundbar! A bit pricey for what it is but it sounds great so I can’t complain too much. I love that you can tune the bass and there’s a dialogue enhancement feature. There’s not much else I want from a soundbar, this checked all the boxes and had a few additional features that made it an even better pick up. Overall a great soundbar!

The sound bar was nicely packed and had all of the wires I needed for a fast and easy installation. The equipment setup was super easy with only the power and optical cords to plug in. I was replacing a Samsung sound bar and the hookups were exactly the same. I replaced my old soundbar with the Bose because my old remote stopped working and I was hoping for a greatly improved quality of sound. Didn't get it. Please note that this item is not a SOUNDBAR, it is a TV speaker (I failed to note this when I ordered it on Amazon) With the legendary sound quality of Bose I expected much more. While the quality of sound is far better than the TV speakers, the bass is inadequate. The instructions claim that I can adjust it, but following the simple instructions I detected no difference in either the + or - direction. Very disappointed with that. The sound is slightly tinny without the full theater sound I'd expected.This speaker is NOT cheap by any means, which I expected from Bose - you get what you pay for. But if I had to do it over again I'd opt for a cheaper Samsung Soundbar with the full base capability. Yes, I could return it, but I'm just not that unhappy with the produce and I feel the Bose will last as long as I do.

The Bose TV Speaker has worked out great. I've had an occasional issue with a bad handshake between my TV and the soundbar switching back to the TV speakers. But that's an ARC thing that is quickly resolved by shutting off both for a few seconds and restarting. Highly recommend the Bose as a budget friendly upgrade.

Thank you for attempting our service. In a few words, please provide additional information regarding how we can help you?‎9:08 PMI purchased a TV speaker last month and now, I have having an issue where the sound cuts off with both TV and Bluetooth light blinking, then it comes back on with only the tv light showing.‎9:09 PM Transferring you to an expert now.‎9:09 PMGreat‎9:09 PM Your Bose expert has joined and is ready to assist.‎9:10 PMThank you for contacting Bose Support. My name is Priyansh and I will be assisting you today. I hope you are doing well. I am sorry to hear about the issue you are facing with the product. I will try my best to sort it out for you May I know since how long you have been experiencing this issue? ‎9:11 PMFor a week now‎9:11 PMOkay, please confirm if you have tried any troubleshooting steps from the online website .‎9:12 PMYes… there are no Bluetooth devices connected, and I have turned it off, removed the power cord and reconnected after that‎9:13 PMI appreciate your working on that. Rest assured, I'll look into it right away. I will share a few other troubleshooting steps for you to perform on the product. If the issue is not resolved then we will check the available service option for once and all resolution.Reset your Bose product.To reset your product, power it off and disconnect the power cord for 1 minute. (Note: Product settings are not lost during this reset.)‎9:14 PMI have already taken the steps described a few times now… should I repeat it because there is an additional reset step you have performed on your end?‎9:16 PMYou can try.Once done then check the status of LED on the speaker.‎9:17 PMOkay‎9:18 PMSure.‎9:19 PMI have done this… as usual I am getting sound out of the speaker… it goes off after 6-10minsGiving it time.‎9:21 PMIn this case the issue could be related to power source, please check once by connecting the speaker to different power outlet. ‎9:23 PMIt is not the power source. The other devices connected to the extension box are all on.On when the speaker switches to having both TV and Bluetooth lights blinking.‎9:24 PMWhich means the speaker is also not turned off‎9:25 PMCheck by adjusting the connection cable wire.‎9:25 PMThe speaker does not go off like I said. And I have switched cables alreadySame thing just happened, it went off… both lights blinking… and then came back on‎9:26 PMIf you have already checked all for the speaker then the last option will be to send the speaker for repair. We can repair the speaker as per the warranty.Can you share the proof of purchase to check warranty?‎9:28 PMI bought it off Amazon and had it shipped to UgandaAnd yes, I have proof of purchase‎9:29 PMWell, you have contacted us at Bose US support.We do not have access to make repair request for address of Uganda‎9:31 PMWhat is the support and repair process for Bose products that have issues and is still in warranty?‎9:33 PMThis is how it works : - We send you a UPS return label to collect your product. - We will repair your product - You will receive an email that will allow you to print a label valid for 1 month, then : - Pack your product without cables or accessories and protect it in a neutral box (Note that another box will be used for the return). - Print the UPS label before sticking it on the package. - Drop this package off at one of the relay points of your choice (See the UPS site to find a relay point near you). The maximum period from the moment the product arrives at the warehouse until receipt of the product at your home is 3-4 weeks You will of course be informed by e-mail of the various stages until you receive your operational product at home.This is for within US repair.‎9:34 PMOkay… that doesn’t provide the support I need.‎9:35 PMWhat is the support and repair process for Bose products that have issues and is still in warranty?‎9:The products are not sold in US only and I have an issue with the product I purchased.‎9:36 PMAre you contacting from Uganda?‎9:37 PMYes I am‎9:38 PMI am sorry but we do not have support available in Uganda.‎9:40 PMOkay… so what is the next step considering I have a product with an issue?‎9:41 PMYou can still try online troubleshooting steps.I want clarification if the item was purchased from US?‎9:42 PMSorry, that’s not solving the problem, you are already aware of that.‎9:42 PMWhat I need is the next step that solves the issue I have with the product taking into consideration the steps I already took and your feedback informing me that you do not have support for Uganda.‎9:43 PMIf there was any local support available then I would have suggested you to contact them and get this repaired however at this point we can only suggest you troubleshooting steps.‎9:44 PMOkay… unfortunately the option you have recommended does not resolve my issue. And I should not have to keep repeating this. You sell speakers globally, my device is still within the warranty period, you cannot then tell me that you have no support options to resolve the issue I have. That makes absolutely no sense.‎9:46 PMAnd I do need the issue resolved… the troubleshooting DID NOT WORK.‎9:47 PMI am sorry but we have limited areas available where we have direct support.Unfortunately we do not have support available at Uganda. The best I can suggest you is to ship the speaker to US to any of your friends/Family. You can tell them to contact us with purchase reciept.Once the item will be repaired then it will be sent to the registered address and from there they can ship you back to Uganda.‎9:51 PMWho bears the cost of the shipping to the US and back to Uganda after the repairs?

This is the best sound bar I’ve ever heard! It’s amazing and very simple set up, I am ordering another for a different room!

I love it! I like the size very much (not too big , but big quality sound!