Negotiating the Nonnegotiable: How to Resolve Your Most Emotionally Charged Conflicts

Excelente libro para cualquier aspecto de tu vida en donde tengas conflictos emocionales. Desde tu vida privada con tu familia hasta el trabajo o tu jefe. Un libro que te dará herramientas para toda tu vida y que sin duda volvería a leer.

Great book on human behaviour with practical tips for conflict resolution at all levels.

As founder and director of the Harvard International Negotiation Program, Dan Shapiro brings to bare a practical approach to conflict resolution in this master piece. One that is based on a wide array of experiences at all levels of society, from his personal life to the community level (NYPD) and from the State to international level (Israeli-Palestinian). After watching the Marrakesh incident on BBC’s The World Debate in an episode titled “Are the Right People Talking?” in which he served as challenger between the Israeli and Palestinian business and political leaders, I am fascinated by his deep experiences with emotionally charged conflicts. Something that he explores with practical examples, suited for students, professionals, spouses, teachers, diplomats… etc.The simplicity with which Prof. Dan handles a complex subject of “me versus you, us versus them” mindset, one that is typical in emotionally charged conflicts, is truly appealing to me as student. He uses the concept of the “Tribes Effect” (mindset that pits your identity against that of the other side) to illustrate how easily it is for people to be drawn into conflicts, be it siblings, spouses, business professionals, diplomats and even experts in conflict resolution. This is exemplified in the Davos experiment in which we see the world explode out of frustration.Professor Dan focuses on “five lures of the tribal mind”, crucial factors that parties to conflicts and even negotiators often ignore or mismanage. If there is one thing that I recommend to all those interested in resolving conflicts that transcend unity, it is for them to read through these five factors – vertigo, Repetition compulsion, Taboos, Assault on the sacred and Identity politics. This book not only tells us how these factors escalate conflicts but also provide practical steps on how to navigate and overcome them.

Great read

Well researched and presented with real world examples