KASENTEX All Season Down Alternative Quilted Comforter Set with Sham(s) - Reversible Ultra Soft Duvet Insert Hypoallergenic Machine Washable Queen Quartz Silver/Pebble Grey

Q: The quartz silver/pebble grey looks more like slate or grey/blue and medium blue in the picture. is it bluish? i want bluish like the picture.

It's not as blue as in the picture unfortunately. It's more of a sliver? I was a little bummed it wasn't blue like in the picture but still ended up liking it so I kept it. But if you are wanting the blue in the picture that's not what you'll be receiving.

Q: Has anyone experienced fill issues

Hello if you are having any issues, please contact us directly and we will resolve the issue. As for the pilling, we haven't had any one of our customers contact us about this issue. Did you follow proper wash & dry / care directions? It may be the way you washed or dried the comforter. As we advise (on the bulletpoints & on the items' tag): "Machine Wash Cold, Do Not Bleach, Do Not Iron, Do Not Wring Dry; Tumble Dry Low. " Also make sure to remove all the lint in the lint trap and make sure to turn the comforter between the low dry cycle. We hope this helps. We just want to let you and every customer out there know that if you have any problem or concern, please do not hesitate to CONTACT US DIRECTLY (through buyer's message or call) right away so we can solve your problem within 24-hrs! Our goal is your satisfaction, with the purchased item and our service. Thank you. Sincerely, Kasentex Inc.