When i am using my portal to talk to others, my voice echos back to me from the people's portal that i am talking with. how do i stop this?

Unlike using a headset mic, when you talk through portal, you are using far-field mic(s) to pick up your voice. with far field voice, TV sound also gets picked and send over to your friends. Same happens on your friends side, and what does his TV outputs? Whatever you just said. This is the reason why you hear echo of your own voice while you are talking. The echo you heard actually traveled from your end to the other end and back. To reduce this you need something called AEC (Acoustic Echo Cancellation), my guess is either this is not included in portal, or not as good as it needs to be.

A puck is a battery of sorts. The puck can be used to get power to the Portal.

How do you interact with it?

You interact with Portal TV using the remote (provided) or with the Portal app after you’ve set up your device.

Does this have the digital photos like the older portal?

Yes, when not in use and if your Portal TV is on the device will display photos. You can add albums as well from the Portal app that display on your TV. It’s really great to see your photos on a big screen especially during parties and events at home.

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📞 Elevate your video calls — because your connections deserve the best

PRIVACY YOU CONTROL - Integrated camera cover and easy mic/camera disable for peace of mind
MOVE FREELY STAY IN FRAME - Smart Camera auto-adjusts so you’re always perfectly centered during calls
STAY EFFORTLESSLY CONNECTED - One-tap calls via Messenger & WhatsApp, even if they don’t own a Portal
SOUND THAT COMMANDS ATTENTION - Stereo speakers with Smart Sound technology to enhance your voice and reduce noise
SEE BE SEEN IN STUNNING DETAIL - Brilliant 14” HD display with 1920x1080 max resolution for crystal-clear visuals

Meta Portal Plus is a premium 14-inch smart video calling device featuring a tilting HD display, room-filling stereo speakers, and intelligent Smart Camera and Sound technology. Designed for seamless communication via Messenger and WhatsApp, it offers effortless one-tap calling, automatic framing, and enhanced voice clarity. Privacy is prioritized with an integrated camera cover and easy disable options. Powered by Qualcomm and running Android OS, it requires Wi-Fi and supports end-to-end encryption for secure calls.

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

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Standing screen display size	14 Inches
Screen Resolution	1440x810 pixels
Max Screen Resolution	1920x1080
Card Description	Integrated
Wireless Type	802.11ac
Brand	Meta Portal
Series	14" Plus
Item model number	899-00119-01
Operating System	Android
Item Weight	6.89 pounds
Product Dimensions	3.8 x 12.3 x 9.8 inches
Item Dimensions LxWxH	3.8 x 12.3 x 9.8 inches
Color	Grey
Processor Brand	Qualcomm
Computer Memory Type	Unknown
Flash Memory Size	32 GB
Batteries	1 Lithium Ion batteries required.

Meta Portal Plus - Smart Video Calling 14” Touch Screen with Stereo Speakers

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