TP-Link TC-W7960 DOCSIS3.0 300Mbps Wireless WiFi Cable Modem Router for Comcast XFINITY, Time Warner Cable, Cox Communications, Charter, Spectrum

works great

I purchased this as my Xfinity modem/router has been giving me problems for nearly a year. It would work for months without incident, then I'd have days where my connection would drop. It was pretty random, so the few times I called Comcast, they'd reset the router and all would be well for a few weeks. Last week, it started dropping its signal every 10-15 minutes. Now that I work from home, I couldn't take it anymore. Rather than have a tech come out, a friend insisted it wasn't my internet connection but my router. She pointed me in the direction of this router as it's the same router she set up for her 62 year old mother and mom has had zero issues.I was concerned I wouldn't be able to make it work properly, I'm tech savvy in the respect that I can handle SEO an onlne marketing.. but technical issues that run the gamut of hooking things up are not my thing. I'm a plug and play kind of girl (Mac user).. so I'm very accustomed to plugging in things and I'm done. I was worried about the setup process. But, I opened the box, followed the one sheet instructions and BOOM I'm connected. Here's what I did:1. Opened the box and connected the coax cable from my infinity router into the back of the TP Link Right out of the box - I appreciated how much smaller the unit was in comparison to the large and clunky Xfinity wifi/modem2. Plugged the power cord in3. Pressed the small button beneath the power cord to turn the router on.4. Although my personal computer is a Macbook Air (no ethernet port). My work laptop is a Dell.. so I plugged the ethernet port into that.5. The one sheet instructions led me to the TPLink site where I logged in (username: admin/password: admin)6. I waited for all of the lights to light up. (They are not bright.. the lights are no brighter or intrusive than the light on my AppleTv)7. When I unplugged my ethernet and was wireless, when I tried to go to a web page I was taken to the Xfinity setup page.8. Entered my Xfinity username and password9. Xfinity told me I was done and connected.Things got slightly tricky for me when I went back in to change my Wireless name and password. But I quickly realized it made more sense to change the wireless name and password while connected via the ethernet cable.That was it. I'm now surfing the internet wirelessly again with great speed. I live in the city with tons of routers around me and I'm experiencing no issues or slow downs. I was also able to connect my work laptop to the wireless network via a VPN with no issues.If I could set this thing up... anyone can! It took me about 20 minutes.

This is combined modem and wierless router. For the price its great (functions as two devices!) Works and easy to setup.

I didn't expect much for this since I had issues with other couple gateways. I was tired, but this one works pretty well!!? I never heard of TP-Link, so the reason I gave it a shot was due to the price. I was able to get the refurb/used model for other brands, but I got brand new one from TP-Link. Performance difference? Well. I'm still not fully satisfied because I pay for 200 mbps, but I only get about 25?40? mbps wifi.. but it's wifi.. maybe I need more expensive gateway after all, but other refurb ones only got me 12 mbps or worse like 1 mbps, so considering the price, I think this is so much better than buying other refurb one no matter how popular and recommended they are. I wondered if comcast was limiting my wifi speed so I will go back to their rental router, but either way if that's the case or not, why pay for more expensive one when it doesn't give me higher speed. Whatever. I'm glad finally my buy & return is done. Wasted so many hours on the phone talking to the customer service agents. No more!

I have no clue how this modem/router has so many good reviews. Probably how I got suckered into purchasing it. I originally was shipped Hardware version 1.0. I was getting dropped WIFI signal 3 or 4 times a day which required a reset or change in Frequency and/or Channel for it to start functioning properly. Strange thing is that while the WIFI dropped out the wired connection still allowed access to the internet just fine. Called TP-Link Customer Support (been back in forth with them for the past 2 months which prompted me to write this review)....the people on the line actually have the best intentions but there is definitely a disconnect between their tech support, their US based depts and RMA department. They suggested I use Frequency 40HZ Channel 11. While that diminished the number of times I had to reset the unit still ended up resetting 1-2 times a day. Keep in mind I ran a WIFI analyzer and there is only one other WIFI signal close and it isn't on the same HZ or Channel. I am now on my 2nd replacement unit. I was hopeful since they sent out Version 2 that my issue would be solved but to no avail. I bought a modem/router but am stuck having to turn the WIFI signal off and now connect/make use of an older N600 router which ironically is TP-Link and that setup has been solid as a rock. That being said, defeats the purpose of my purchase. Do yourself a favor get a different brand modem/router and/or just purchase separate units. Either way, maybe you'll get lucky (as I thought I would) but I wouldn't chance it. The amount of time I've spent on the phone and emailing these folks is ridiculous. I am purely following through on principle since it was only $70. But I honestly feel like taking a hammer to this thing and moving on.