Level Lock+ Smart Lock (Matte Black) – No Longer Available for Sale

I like this lock because it doesn't 'look' like a smart lock. It was easy to install and works great with my phone.

The Level lock is a fantastic idea: easy access to your home using just your device is a worthy goal, especially if there is no bulky external hardware to make it evident that this is an electronic lock. Unfortunately it's simply not ready for prime time.I installed my lock several months ago, and it worked ok for a little while. I would get error messages occasionally, and then it started eating batteries way too fast. I contacted customer support and was advised that the problem lay with the alignment of the lock within the door, or with the pressure exerted by the weather stripping between the door and the frame against the lock. Well, there's not much I can do about the holes that are already drilled in my door (though I did chisel them out a little bit to make sure of a smooth entry of the bolt), and there's not much I can do about weather stripping. Weather stripping is essential to doors and windows to keep bugs out and to keep heating and cooling bills down.per Level's customer support: "Weatherstripping typically creates a tight seal when the door is closed, exerting pressure against the door frame. The thick weather stripping on the right side of the image suggests that when the door is closed, it creates additional pressure against the door frame."Well that's the job of weather stripping. It's supposed to make a tight seal, or else it's not effective, is it?My guess is that the sleek design of the Level lock is the source of its problems. It's powered by a tiny (and expensive!!!) 3V battery that is actually inside the hollow bolt of the lock. That battery is way too weak to overcome the natural friction caused by a tight-fitting door seal! Think about it - do you want a tight door seal between the cozy inside of your house and the bugs, pollution, and extreme temperatures of the outside? I'd submit that if your Level lock is working well, then your door is not sealed properly, and you need to invest in some quality weatherstripping. Your power bills will thank you!It's back to a quality manual lock for me. This tech is not mature enough for home use.

I recently purchased the Level Lock +, and I must say, it has exceeded my expectations in every way. From the moment I opened the box to its seamless integration into my home, this smart lock has been a true game-changer. Here's why I'm so thrilled with it:Installation (5/5):The installation of the Level Lock + was an absolute breeze. I'm not particularly tech-savvy, but it took me just 10 minutes to install it. The package came with clear and easy-to-follow instructions, and all the necessary tools were included. I was pleasantly surprised by how straightforward the process was, and I didn't even break a sweat. This is a major plus for anyone looking for a hassle-free installation experience.Setup (5/5):Setting up the Level Lock + was equally impressive. The companion app was user-friendly and intuitive. It guided me through the setup process step by step, making sure I understood each part. Pairing it with my smartphone was a breeze, and I appreciated the flexibility it offered in terms of customization. I could easily configure access for family members and guests, and the level of control I had was outstanding. It made me feel much more secure about who could enter my home.Performance (5/5):The Level Lock + has been performing flawlessly since day one. It's incredibly responsive, and I love the auto-lock and auto-unlock features, which make my daily routine so much more convenient. The lock responds to my commands quickly, whether I'm using the app, my voice assistant, or the physical key as a backup. Its compatibility with various smart home platforms is a huge plus, as it seamlessly integrates into my existing smart home ecosystem. I haven't experienced any connectivity issues or malfunctions, and it's been a reliable addition to my home security.Customer Service (5/5):Lastly, I have to give a shout-out to Level's customer service team. I had a few questions during the setup process, and their support was exceptional. They were prompt, knowledgeable, and patient in addressing my inquiries. It's refreshing to know that I can rely on their support should I ever encounter any issues in the future.In conclusion, the Level Lock + has truly impressed me with its quick and painless installation, user-friendly setup, and outstanding performance. It has added an extra layer of security and convenience to my daily life, and I couldn't be happier with my purchase. If you're in the market for a smart lock, I wholeheartedly recommend giving the Level Lock + a try. It's an investment that's worth every penny!