BlaidsX Neuro Rechargeable RIC + Programmable Hearing Aids for Seniors with Bluetooth Mobile App Hearing Test Audiogram & Noise Cancellation, Dual Mic & 48 DSP Channels | USA-Made Multi-Core Processor

Short version: fit, sound quality, battery life, and customer service all equal or better than my last prescription set.Only small issue is that with the larger earbuds on, the case doesn't like to close. Hasn't affected the charging performance at all though.Long version:So I have moderate hearing loss (+90 db in certain frequencies) and have had prescription hearing aids previously. They were top of the line Starkey with all the bells and whistles.They were great, but unfortunately I lost them in a customers vehicle (I run an auto repair shop).After running around with the insurance company, I ordered these just to have something.Wow.These are every bit as good as the much more expensive prescription hearing aids. The fit, the sound quality, 100% professional level.They give you several earbuds to match your ears. Go one larger than you think, they are very soft. The first ones I used fit well but slipped out of my ear canal throughout the day. Going up one size really helped, and are still super comfortable.The battery life seems amazing. I wear them for 12-15 hours a day, in a very noisy environment, and no issues at all.The app is great. Simple to use, easy to enter my hearing test results. I did not try their built in hearing test, but I suspect it would give me identical results as the professional test.One thing that I highly recommend is the smart fitment feature. It uses AI (I assume) to make minor adjustments with a few simple clicks. Getting feedback? Hit the button. Loud noises too loud? Hit the button. Voices too quiet? You guessed it - hit the button.You can hit each one up to three times for more adjustment. It works extremely well. If that doesn't work, you can request assistance and they will reach out to assist in the fitment.They reached out to me a few days after getting them to ensure everything was working well. Extremely good customer service, they even offered to send me different receivers (the part that goes in the ear) if I wanted the older style with the small plastic wire to help retain the receiver in the canal. Absolutely amazing, they definitely want happy customers.Case is nice, I like the fact that it has a built in battery to charge the hearing aids even when I'm not near a charger (standard usb-c cord). I'm not sure how many charges the case alone can do, but even once or twice is nice when off grid.Not everything is perfect: the case is small, and with the earbuds attached, it really doesn't want to close. Also since it is so small, there is no room for the (included) brush or wax guards. I have to keep the box to store those accessories.There is no volume adjustment (that I can find) unless you use the app on your phone. Not a big deal, just would have been nice.Overall though, I would absolutely buy these again. They were cheaper than my last set, even with insurance, and I can now hear conversations clearly again. They are nearly invisible, super lightweight, and I don't feel nearly as isolated. Hearing loss really can affect your mental health, and is a contributing factor to Alzheimer's, so the relief of being able to hear again is almost overwhelming.

This review is not compensated for in anyway. I am a hearing aid user for over twenty years. And I think it is fantastic the industry is trying to make available OTC devices that do not cost thousands of dollars. However, it is unfortunate that the regulators are not able to access each product sold closely. I have used and been satisfied with Audicus over the counter, and Lexis OTC aids. And I now have OTC JABRA which I love. This particular instruments has a app that does not stay connected. The aid also comes with many self controlled adjustments; but lets be real here....how many people understanding setting gain and equalization in a hearing instrument. Also, they do not provide adequate aftercare support with little or no follow up while both Lexis, Audicus and JABRA provide easily accessible telephone and online support with professional auditory professionals. This aid costs less then the other two products mentioned; but it falls more into the category of an amplifier. I can easily say that while the JABRA costs less then a costco or seimens aid (I have had both) which require in-person fitting; the Blade does not compare to the JABRA, Lexie, or Audicus which are OTC hearing aids.As you have probable assessed I had to return this product, and I am glad that Amazon has a longer return policy so that I had time to try to make this product work for me. Unfortunately as much as I wanted to hear better, with this product it was not possible. The most common problems were: feedback, chatter, wind noise, loud background noises and of course the poor app.

Have had my BlaidsX Neuro Rechargeable RIC hearing aids almost one month. They are great!PRO:• Connection to smartphones via Bluetooth is automatic.• The “hearing self-test” feature is very good. I was surprised at how repeatable the audiograms are (although the volume steps are coarse). To satisfy curiosity, I put right and left aids in left and right ears and got almost the same results. Several audiograms are stored so those made at different times can be compared.• Several sizes of “domes” are included to accommodate various size ear canals.• The aids seem to be quite durable and well-made .• Several tools are included for maintaining the aids.CON:• The included “User Manual” is for a different (maybe older) model.• The “User Manual” is disappointing as it is sorely lacking in important information. For example, what the included tools are used for is not mentioned. After using the aids for almost a month, the right one went silent although it was fully charged. Called the support number and got a very knowledgeable lady who talked me through changing the “wax filter” which restored normal operation. There is no mention of a wax filter in the manual. Apparently, the filters must be replaced frequently and they are quite expensive.• The manual references several advanced features called “Smart Fitting” but smart fitting on my Android phone only lets me set the relative volume between right and left aids. Perhaps they are only available on iPhones.• There are two buttons on the aids. They are not mentioned in the manual but it is easy to determine they are volume controls.• The aids shut down well before the batteries still have more than 50% charge remaining; maybe get 10-12 hours use but the charging case is convenient to use without being plugged into a power source.• The sales literature shows the hearing test results to be a continuous curve when in actuality the results are just results at six frequencies (250, 500, 1000, 2000, 4000, & 8000 Hz). I have seen 3000 and 6000 Hz show up but if there is a way to consistently test at more than the six basic frequencies, I have not found it. (I am a retired engineer.)• There is an email address for support but I never received a reply when I emailed my concerns and questions.