Bodno Magicard D Dual Sided ID Card Printer & Complete Supplies Package ID Software - Gold Edition

We were in need of a new card printer for our organization of 60-80 employees. This printer is about as perfect as it could be for our use range. The set up process is very easy and the instructions were well-written. The software allows great options for badge designs and the database functionality is a great feature as well. The only complaint I could give is more of a suggestion which is to add the ability to crop photos with a preview when placing an image element into a card design, or making this function easier to find/use if it does exist. I have no been able to find this, so I have to open the photo in a separate program and crop it and then use the fit-to bounding options to adjust the best crop for the employee image once it has been loaded in. But that is a minor issue and everything else is phenomenal!

Great Machine and the Absolute Best Customer Service. You get a Live person and more importantly a TRAINED person in the software.

The printer is perfect and easy to set up. The print quality is great. Reached out for support regarding the printing issue.Jude was very professional and helpful. He knew exactly what to do and got it fixed very quickly.Excellent support!!!I would highly recommend this product and Bodno as a company that has outstanding customer service.

Jude help me to set up my new printer and he was very efficient, attentive and friendly, he help me not only to configure the printer but also to learn how to use the software.The printer is good and easy to use once you set everything up.Thanks Jude

Today I received the card printer, as you can see in the photo it came with that orange roller out of place, I have no idea where it is going, additionally to place the cleaning unit you need an axis, they are not there either, I am out of the USA, now how do I do it? Who is responsible for this?

I had few questions about the software and ANGELO help me on get this printer workingI really appreciate the help received from AngeloI recommend buying this printer since they have great consumer service team

Received product in time frame it was promised. Had to call tech support to assist, the second use it would not print. Reached tech support in a very timely fashion. Byron remoted into my computer, he fixed theissue. I did not properly install software on first install. He was very helpful and pleasant.

Bondo technicians have been fantastic working with us on the machine we bought from them. A great bunch of folks and very helpful. They are fantastic. Bryon has become a great friend.

Angelo on the tech support team was amazing and very patient with me in the set up!! Highly recommend this product and don't be afraid to use tech support they are great and easy to work with!!