How to claim my 1-year warranty?

Please free at 【☏ +1(833)986 3257】 OR Email us ✉【 support@moduspets.com 】 PDT: 06:00-18:00 7 days a week. We provide a 12-month warranty. For any urgent matter, please contact us at support email Leave your name, phone number, order ID and questions you may have. We will contact you within 12 hrs!

Does it actually work to deter barking?

Yes! My neighbor has a dog that barks constantly once she lets it out, and I’m an avid gardener:/ I’ve used this twice and now the dog will bark once as it’s let out and once to be let in. My neighbor has no clue, and all the other neighbors are so thankful

How to claim my 1-year warranty?

Please free at 【☏ +1(833)986 3257】 OR Email us ✉【 support@moduspets.com 】 PDT: 06:00-18:00 7 days a week. We provide a 12-month warranty. For any urgent matter, please contact us at support email Leave your name, phone number, order ID and questions you may have. We will contact you within 12 hrs!

does the modus bark control device continue to emit a ulta sound signal when you are turning the device off?

When our ultrasonic bark control button is pressed, the green light will illuminate and the ultrasonic bark control will emit ultrasonic waves that the dog can hear. You must press and hold the button to keep the green light on and the ultrasonic bark control will work. If you remove your finger from the switch, the green light goes out, the ultrasonic bark control will turn off. And our ultrasonic bark control is designed for a maximum of 10 seconds of use each time. After pressing the button for 10 seconds, the green light will go out and the ultrasonic bark control will be turned off.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.