How to reconnect and what to do if reconnection fails?

When H1 is successfully connected to the phone the first time, it will automatically search and reconnect the device after power on. If it fails, please re-pair and connect. H1 can reconnect within 10 mins, if more than 10 mins will be turned off.

How can I delete the paired record?

Press and hold the MFB and Volume - buttons for 5 seconds to clear the pairing record. After deletion, H1 will not connect the device automatically.

Why can't the H1 connect to the PC?

Check if there is a Bluetooth driver on your computer? If not, you need to install the Bluetooth driver.

Why can't i hear the caller's voice when i make a call with the headset connected, and it's hard for them to hear me?

Because the audio of some mobile phones is selected by default during a call, please confirm the Audio selection [H1] on the call interface after answering the call.

What should I do if I need help using the H1 headset?

If you have any questions, please contact the brand after-sales on the box or enter the store and click on the button to ask questions.

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Specifications

Control Method	Remote
Control Type	Noise Control
Unit Count	1 Count
Item Weight	0.31 Pounds
Wireless Technology	Bluetooth
Connectivity Technology	Wireless
Headphone Jack	usb
Noise Control	Active Noise Cancellation
Headphone Folding Features	On Ear
Earpiece Shape	rounded
Headphones Ear Placement	On Ear
Style Name	Classic
Theme	Video Game, Movie, TV Series, Anime, Animal, Fantasy
Color	Black
Battery Average Life	60 Hours
Battery Charge Time	2 Hours
Water Resistance Level	Water Resistant
Is Electric	No
Antenna Location	Motorcycling, Audio Monitoring, Calling, Recording, Disc Jockey Use
Compatible Devices	Car Audio Systems, Cellphones, Tablets, Telephones, Laptops
Cable Features	Without Cable
Additional Features	Volume Control, Lightweight, Fast Charging, Microphone Included
Enclosure Material	Polyurethane (PU), Polycarbonate (PC), Leather, Plastic, Acrylonitrile Butadiene Styrene (ABS)
Specific Uses For Product	Music

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.