SimpleSENCE Home Leak & Freeze Detector | Smart WiFi Water & Temperature Sensor | Continuous Monitoring with Instant Alarm and Alert Notification | Dependable & Trustworthy Home Leak Protection (1)

I am writing a review today on June 14, 2021 basing my evaluation of this product overall since I first purchased this on May 29, 2019 to protect my newly built home's conditioned crawlspace where the irrigation flush controls happened to be placed. I looked at many options at the time as the irrigation flush valves had leaked 2x and caused extensive damage where the builders had to replace the whole side crawlspace walls TWICE due to wet ruined insulation $$$-time-fustration- potenial mold.,,,,,the simplesence fit my requirements, small, long battery life (changed it after 2 years with 78% battery power left just as a routine. It required no 110 wiring, was portable, and WORKS. I have read compaints of the sound signal is not loud enough......if you were not home you wouldnt hear it or the running water either.....depend on your internet/phone to alert your and it is perfectly fine for me as that is more dependable than an alarm sound. Additionally you can have it alert you on text or on email, to double layer the safety, it also alerts my wifes phone text and email as well by simply adding another contact.It not only will alert you of an incident but also if the incidient is resolved. And if that is not enough, it sends a message approx. every day or day and a half to show that your device is communication directly with you for additional peace of mind that it is working. all of this means protection AND peace of mind !!!Very simple also to set up and you get a real human to answer support questions.After 2 years of use, I had concerns regarding daily communications,,,,,,,simple sence support (Michael) was as pleasant as he could be and help resolve my problem, mind you this has been 2 years......so time tells on everything from people to products. Over all this time, the support I got and resolution to my problem was very satisfying to me and I plan to order more units soon now that the house is getting older. This is really a good company and has my trust and business because it confidently protects me and gives me great peace of mind, all for a very more than reasonable price. Bruce in Richmond VA

The setup was fairly easy and it seemed ok for a few weeks then I started getting notifications that t was offline. I changed the batteries and it got very hot and wouldn’t work at all. Had to return it and ordered a different product.

So, just got the product yesterday and set it up with the app on my iPhone today. Very easy to do and for the unit itself the quality seems high and build very sound. The software is straightforward and easy to set up. The ONLY issue was the batteries supplied in the unit were completely dead. Like zero volts (using a tester). So not sure how long these units are sitting in inventory somewhere for this to happen. Once I put in fresh new alkaline batteries, we were "good to go". I will use this for a couple weeks just to make sure no unexpected glitches, then likely buy another to put near our washing machine (the first one is near our tankless water heater).

Revised review. I have many of these in my home. I've tried various water detectors and this is the best BUT, your internet signal needs to be strong (IMO, over 100 Mbps on the download) or the devices go off line and back on line frequently. I had them set to send an email and text to my iPhone but it drove me crazy getting so many texts that I changed to just emails.But I think I solved the problem! I have them in two homes. In one home, I did not have a strong enough internet signal where many of the detectors were located. I solved the problem by added Eero and pods to greatly boast the interned download speed. You really need a download speed of over 100 Mbps on the download for them to work properly. If you use Comcast make sure the Mbps download is fast/strong enough. I added a local Fiber Optics company and now all is well with a strong internet signal where each is located.

I was looking for a reasonably priced flood sensor. I bought a couple of these and put one in my downstairs bathroom. if the handle sticks, it will flood the basement and I dont always notice. It texted me instantly when it happened, and I was able to correct it before it was a problem. I bought several others and put them throughout my house. set up is easy. the audible alarm is not very loud, but the text feature makes it moot.