roborock Q8 Max+ Robot Vacuum and Mop, Self-Emptying, Hands-Free Cleaning for up to 7 Weeks, Reactive Tech Obstacle Avoidance, 5500 Pa Suction, DuoRoller Brush, APP-Controlled Mopping, Black

So worth the money! I had previously purchased a similar dual cleaning robot from another brand (same price point) and I was extremely disappointed. I thought, maybe I just had too high of expectations for a robot vacuum in the $400 price range. I decided to return the previous vac and give this one a Hail Mary last chance. I’ve had it for a week and could not be happier.-The AI in this compact robot vacuum is wonderful, it senses every obstacle (small, large, dog bowl, cords etc). Hardly bumps into anything! It mapped out my home in about 15 minutes and was highly accurate.-quiet for a vac-can choose the vac suction level and amount of water flow for mopping or you can do automatic to adjust to the level of soiling/floor type-app is great and very user friendly. I like that it shows me the exact path of where the vac went. I also like that I can pick which room/rooms I want cleaned at a certain time instead of having to select the whole house every time.-does a great job at vacuuming. I enjoy coming home and seeing the perfectly straight “lines” in the carpet-my only complaint is that the dust bin isn’t bagless. This is a super minor inconvenience.

UPDATED:Since submitting this review, Roborock has gone up above and beyond. I completely stand corrected on their customer service and will remain brand loyal. They replaced my unit, provided a $50 credit for any inconvenience, and tracked the shipment of my new unit until it was delivered to my home. Also, the whole Q8 system is working perfectly now, including the self-emptying feature. It’s a must-have for households with animals. The set up is quick and easy and the vacuum performs incredibly. Amazing suction… my house feels so much cleaner with my Q8. Thank you so much, Roborock!Original Review:I bought this Roborock in November 2024. The self-emptying feature has worked a total of three times. I followed all the instructions Roborock sent to remediate however, the issue still persists. Roborock wants me to mail the unit back for repair, which could take roughly a week for repair alone. Super inconvenient considering the size of house, the amount of people and dogs that live in it, and that I use this machine multiple times a day. I asked for an exchange, and they weren’t open to that idea. My suggestion would be to buy a less expensive Roborock without the self-emptying feature. Other than this key issue, the vacuum itself works quite well. I scored a 3-star for two reasons: 1. Customer service response didn’t meet my expectations or solve the problem (yet) without serious inconvenience. 2. The major reason I bought this vacuum was because I have a large house with dogs. Self-emptying was a big feature I needed. Well, this unit does not actually self-empty as advertised.I’ll add, this is my third Roborock. Because of my recommendation, my mom and sister also own a Roborock. I’m a huge stickler for customer experience. If you’re building a good product, it’s not that often that customer service is needed. That said, I expected more from Roborock with a unit this new (just exchange it, refurb the other, and resell it). I’m brand loyal, but this experience will make me look at other robot vacuum brands the next time I’m in the market for one. For now, I’m going to use this one as-is without the self-emptying feature I paid a premium for.

If loving this Roborock is wrong, I don't want to be right. I think this is the second review that I have ever written in my life about anything, and I am 53, but I just had to do it. I hope this gives some validity to my review. LOL. Since I first saw this type of product, I have always wanted one, but I always hesitated. I finally broke down and bought it. I am not a messy person, but I tend to delay the vacuuming and mopping. First, I want to say that it is very easy to do the setup. I saw a few previous consumer comments about it not connecting with Google home. That is not true. After you install the roborock app, then you just have to go to your Google home app, select the plus sign to add a device, select the option "set up device", select the option "works with Google home", and then scroll forever until you get to the roborock app. Then the device is added. You can rename it if you want to do so. I named mine "David Wallace" because I am a fan of The Office, and he has the invention that "sucks", and also the song that he and his son sings "suck it". So I just have to say, "hey google, have David Wallace clean my house", and she says,"ok.starting David Wallace." I am amazed everyday. The first time that I used it, I was a little bit frustrated and confused. Even though I had read other reviews that this would happen, I still thought it would go smoothly the first time for some reason. It ran around the house like a crazy robot. It was really just mapping out the house like it was supposed to do. The second time was a thousand times better, and after the third time it's been nothing but bliss. Yes, the bin is not that big compared to some other reviews that I have read, and it filled up pretty quickly the first and second time. I did not do any prep beforehand, so I guess that was expected. Ever since, I've been running it at least every other day, and it doesn't fill up so quickly, and I don't have to empty it every time... about ever third time. As for the mopping capability, it is not the same as a person scrubbing the floor. I tend to use the mop mode about every second time that I vacuum. I get that it is just a pad with some water running around my house, but if you continually do it, it's the same as continually vacuuming. You just have to rinse out the mop pad, which shows some dirt, which means it's working. I was surprised that it actually talks. I didn't realize that it had a voice. It will say that it is starting, and it tells you that it's heading back to the dock. I was just surprised when it started talking back to me. Loved it! I have a cat, and I thought she was going to attack the thing at first, but I think she has gotten used to it, and she hasn't damaged it at all. She more or less just follows it everywhere. The app is super cool to watch as it goes through your house. It might just be covid-19 and boredom, but I think I watched it for the first few times the entire time it went around my house. It takes about 43 minutes to do my first floor. I just have a normal size two story house. I haven't tried the upstairs yet, but that is on my list. The charging capacity is awesome! I have never even come close to the battery running low. The mop water capacity is also absolutely fine. I actually use bottled water just because my water is terrible in my neighborhood even with my water softener. I do want to say that I have a multicolored area rug that it doesn't like at all. I read a similar review about this. My rug is black, gray, and white with swirls. It gets confused on the black areas. I think it thinks that it is a void or some type of drop-off, which makes it not fall down the stairs, but it doesn't recognize the black. I just blocked that part out as a no-go zone in the app (super cool and super easy to set up no-vacuum zones and no -mop zones. It's also easy super easy to just have it mop or vacuum a particular zone.). Although that is not ideal, I think it is completely amazing how accurate the laser is . It will literally go on the white and gray swirls and stop and turn around when it gets to the black part. It is some major precision ! I literally have nothing terrible at all to say about this product. I can't believe I waited this long to get one. I have told every single family member and friend about how awesome it is. I don't know anyone else who has a robovac, so I can only speak to this one and my own experience. But I highly recommend it! It also helps me keep my shoes out of the middle of the floor. It will go around my shoes, but the point is it helps me keep the rest of my house tidy so David Wallace can do his job! I hope I didn't ramble too much ;)