Mileage Ace Pro - Trusted GPS Mileage Tracker with Cellular Uploading - Automatic Electronic Mileage Log + Real Time Vehicle Tracker

This company has zero customer service. You are paying for a service to keep up with your mileage but, you have to manually put the information in yourself. What exactly am I paying for if I have to do all the work myself? My device was missing trips, even though I was pushing their button to end the trip. I'm not working every time i get in my vehicle so i kept my vehicle on manual mode. The reason i know that this crap dont work is cause i check it eveyday i get off to make sure it uploaded correctly. Lets say you stop to get gas or use the bathroom, the device considers that a stop. Many mileage apps have this problem but, allow you to fix it online. You cant fix it online like they advertise. Their customer service bu J.R. is horrible. This genius informed me that there is no other device in the world that does what they do, and if i just went back to writing my mileage down on my own, the IRS would be kicking down my door. There are plenty of companies and people that have been doing this for decades and know what is needed. I was just looking for something that could help out. Do not buy this crap cause it causes more of a headache than a little relief. Look at the pricing, one device charges you to upload mileage over your WiFi and internet a month. I will never buy from this POS company again.

I have had the Mileage Ace for 2 months now. I tried MileIQ first, but it kept failing to record my commutes, and my battery life on my Galaxy S7 Android phone seemed to be a lot shorter, so I switched to this product and purchased the Pro version with mobile upload. (And my battery life improved on my phone as well.)Pros:The Mileage Ace Pro device itself is fantastic. The glowing light is a great confirmation that it is working, and I have not seen it miss a commute yet. They really got the hardware part right. And I think the price they are charging is reasonable and competitive.The LED indicators are quite bright and easily visible. I would recommend mounting this low and slightly out of sight. The lights would be too bright to be directly in your field of view for night-time driving.I put Velcro on the back of my Mileage Ace and stuck it to the passenger side of the center housing in my Toyota. It is near the floor. If you were sitting in the front passenger seat, it would be near your left leg. The Velcro works great to keep it attached to the carpeted surface. The power plug is pointing down so the buttons are facing the rear and easily visible when I am driving. I leave it plugged in to my power adapter and it powers up whenever my car is running. It has its own battery power and stays running for a few minutes when the car is powered off. The large button can be used to switch from tracking business (blue) or personal (green) trips. I rarely remember to change the color and leave it on blue almost all the time.Cons:You should know that their website interface for managing and editing trips, well... how should I say it nicely... it is below average but workable. OK, it stinks. It is frustrating every time I login. It has significant issues that Mileage Ace badly needs to update, and I hope they do so soon. I will gladly update this review and move them to a 4 or 5 star review if they address this. But for now they get 2 stars from me. I am typing up this review right after editing my trips online, so the frustration is a little fresh at the moment.I do believe this is currently the best product out there for mileage tracking, but if MileIQ or someone else comes out with an equivalent dedicated device with a better website, and Mileage Ace doesn't fix theirs first, I will jump ship to the better product. ARE YOU LISTENING MILEAGE ACE? FIX YOUR WEBSITE!!!Here are the biggest issues that may annoy you:1) It does not note when you last logged in to verify your trips, so you need to scan through the trip data until you see something that looks like multiple rows of properly classified trips, then start there. I now use a post-it note to track when I last classified my trips. Did you catch that? I have to use a post-it note to track when my trip tracker was last updated. A nice green check box icon next to each trip I classify would work much better. Or when you are done classifying, click on a lock icon button to lock prior trips as classified and ready for reporting.2) Trips marked as personal still show a reason or show PURPOSE NEEDED in red as though there is something there that you need to do. So you either have to enter a purpose for each personal trip, or see PURPOSE NEEDED for each trip. Make a checkbox setting so that personal trips do not show the purpose in the trip list or on reports.3) When entering the purpose, it does not show a list of recent or common purposes to pick from. YOU HAVE TO TYPE IN THE PURPOSE EACH TIME or copy and paste. The trip purpose popup should have the 5 or 10 most recent purposes or show a list of purposes that I already specified in settings so I can click from a mouse and not retype the same text string repeatedly. This would prevent typos and erroneous data and make the experience faster, more pleasant, and more accurate.4) They have no interface that I can see for setting up rules to auto-classify trips. They use the destination location to classify a purpose, but that only gets me to a client site. For me, both the drive to and from a client location are tax deductible, but their software makes me manually classify the drive home as a business drive, or it makes me classify all trips that end up at my house as business trips. And when I leave a client site for lunch and return, it classifies the return trip from lunch as a business trip even though lunch trips are not tax deductible for me. So I leave for work in the morning. I drive to lunch. I drive back to work. I drive home from the client site. Of those 4 drives, Mileage Ace only gets 1 classified correctly every day. I have to manually fix the other 2 for every work day.5) The reports are fine. They could be better. They have a CSV export option that makes me happy.The Mileage Ace Pro is a great product with a somewhat shoddy website. I hope they get the website updated soon to make it match the great hardware platform they have built, otherwise I am guessing MileIQ will eat their lunch in the long run.For now, they get 2 stars from me due to the frustrating online experience.If they fix the following, this product would get a solid 4 star review from me:- Green checkbox next to trips I already manually updated/verified on the website.- For trips marked Personal, hide the purpose in the trip list and reports.- When I edit the purpose for a trip, show the most recent choices or a list from settings that I can click on. It should be possible for me to verify and update my trip list and trip purposes using only the mouse or a touchscreen/tablet with no keyboard input for regular and common trips.- I am a computer programmer with 20 years experience. These three items should take maybe one week or less for a competent programming team.Add a rule engine to better auto-classify trips and you get a 5 star review from me. Mileage Ace, if you are paying attention, the following example rules would make the product a lot smarter at classifying trips:If I leave location A and arrive at location B, I would like that entire trip, including stops, to be classified as X with purpose "Y". Perhaps stops can have a time limit such as 15 minutes to be auto-classified. (This would capture almost all my client drives.)If I leave location B and return to location B within __ minutes, classify as X with purpose "Y". (This would capture meal breaks for instance.)If I arrive at / leave from location C between hours of ___ (7 and 10am for instance), classify as X with purpose "Y".Classify any trips that don't fit an above rule as purpose ___.

*update*Changed my rating to 1 star after tracker quit working altogether for the second time. First time i put in a service ticket and they sent a new one. But now that this one has randomly decided to quit working again, I'm done. I counted on this tracker to help keep my time card correct, and it's failed me to many times.I work construction and like to track my mileage for both taxes and maintenance intervals. Mileage Ace pro has been worth the monthly service fee. I was horrible at remembering to track miles, now i can just look at the log and classify things as personal or work related. Has also helped with my time card a few times when I've forgotten to write down what time i left haha.

Got off to a Rocky start but once I understood how it works it is like Magic, this is not for cheaters , but it’s for Ernest people who wants to record Ernest mileages. And it does it’s job perfectly.

it is great. i have had no need for support so i do not want to comment on that. So far so good.

Cant give it any stars bought it and cant use it in iceland . Did not say snything about in precripion before i bought it

Works greatAccurately tracks mileage

Not happy at all. Stopped working a day after the return period and now I’m stuck with a broken mileage tracker!