CUJO A0001 Smart Firewall Network Router

Mine worked until recently. The question is whether it is compatible with the new Sky hub sr203. Cujo expects you to understand how DHCP works which is ridiculous. No matter how many times I followed their instructions I just kept knocking off the internet. CUJO will not help any further.I will just like to advise that if you have the new Sky hub sr203 the CUJO may not work.

Great customer support! They will help you with installation and solve any problem!

I’ve had nothing but problems with my Cujo since I had it. So much so that I’ve now disconnected it and thrown it in a drawer. Waste of money.

Service and product from CUJO is absolutely brilliant. Detected and removed malware from my laptop immediately and continually blocks all treats while online. The best and most innovative invention for sometime. Buy this because you won’t be disappointed. Since writing this, I have been told to disconnect after swapping to Sky Broadband which has improved since I did. So have reduced this from Five to Three stars

Brilliant, Cujo helped me set it up, very good service.I was surprised how many threats it picked up and blocked’

Good system does what it says on the box. A bit fiddly to set up, but once account set up easy to use, keeps track of all activity on net and identifies devices attached to net

I could not get mine to work. After contacting CUJO several times, they never answered me. Fortunately for me DC Trade are reputable company and have accepted my return.

UPDATE**********As of right now Cujo is discontinuing to produce the Cujo! This has been confirmed on the facebook page Cujo Ambassadors! They say they will continue to up date it with updates and firmware, but they won't be selling it any more. So I would pass on this and go for something like the Norton Core, which has the backing to possibly keep up with it, and to continue to produce it. You have been warned. right now as it stands, If your cujo should break like mine did, they wanted me to pay for a new one as my warentee was up. They sent me a new one, but what happens to you if yours should die?****. I give this product a one, because I can't get it to work. This truly is not plug and play for me. I did the whole plug and play and reset everything, nothing. Then I went into my router, and turn off what it told me to. Tried again, it then seemed to be working, I was getting pop ups on the phone that items where being found. I cannot access my router after I did this. I ran grc.com firewall test and everything was stealth but the last one, so it wasn't really stealth. Who knows maybe I am wrong.I woke up this morning to my phone telling me cujo has been inactive, reset it, now it is suppose to be active. The question is how do you really know that this thing is working. The app they give you is garbage. You can't do anything on it. I can't do a mac address list, nothing, it just states everything is being protected. This is very frustrating. I don't know how anyone would know if it is being protected. I then tried putting my modem in bridge mode, and my AOL won't work. I can't log into my router or my modem, with out a restart. The video that show you how to set everything up, is like 2 minutes. It could be so much more informative, and go a little deeper into the more complex setups. They really need an app for the computer to run it on, not everyone has a smart phone, I had to use my parents. I have sent in a email request for support, and see what I can do, but if I can't get it working by Tuesday, with some example that I am being protected better then the antivirus/firewall I have know it is going back. The last thing was I tried download EICAR the test virus to see if antivirus is working, well my antivirus caught it, went by cujo though, it's been around for years as a test. I'm not sure what the product does anymore, nor do I see any benefits to it at this time, I will update later this week on how things have gone, and if I feel it worth it, if it is up and running.Update, ok so I fought with this little bugger for a day or too, it was hard to do, with a family member who likes to control the router, but I got it set up and it gave me the dam sad eyes. I said screw it, and just walked away. I got a my first notification, and I have happy eyes. I don't know what is up with that, that is my first notification. I am very happy about that. So I upgraded it one star. I will do another review in a few days, to give an honest opinion, on what I am seeing. Is there any test site that one can visit like the eicar type site with a fake virus to test it out. Does anyone know how to remove computers from the phone, I think I have old ip address, from when it first worked for an hour. I would like to see a lot more information about the specifics of the product, a way to test it. I went to GRC.org and did the firewall test, first time it has been stealth. There was always one port open, that I could not close something to do with ping. I think an instruction manual that goes over steps and answer more questions about the product is in order, and maybe some more youtube video's about specifics, that are not short, that have a little more meat to them. My CUJO did upgrade to 2013 I think it was, so right now looking good, and I hope it stays that way. I want to see this as a 5 star review.As of September 5th 2016, I unfortunately have to put my review back to one star. The product has too many bugs and is not working for many of us that have it. We have been told of a firm ware update, but it hasn't come out yet. Customer Service is great and kind, but this product is not yet ready for release. It did catch like 7 problems, but now after 2 weeks nothing, others are doing even more extravagant tests, with malware, and trying to penetration tests with Cujo failing all. Please don't waste your money at this point. I will tell you when the next firmware comes out if it is really working, but right so many people are having problems, and that is to be expected with a roll out, but the fixes are not there, and they turned off browser protection. For now, do yourself a favor and pass, check back in few weeks for an update. You honestly will get almost nothing out of this. We did have one person Cujo stopped some camera's from being hacked, but really other than at, the product is not preforming at all.

I like Cujo, works well and the tech support is amazing.

So far - Works as promised!I had been getting concerned about the hacking potential with all of our connected cameras, switches (Wemo), lights (Hue), doors, server, and more. This seemed to be a good solution but was initially concerned it would stop items from working (like being able to access our cameras from outside the home network). Works great. Set-up was easy. Set-up in bridge mode - sitting between the DSL modem and the gigabit (unmanaged) switch. Everything goes through CUJO and with almost 50 devices connect have not noticed a slow down in network performance.After set-up our WEMO switches were unable to connect. Sent a ticket into Customer Service and received a Firmware in the middle of the night that fixed the issue. Now everything is working. I'll provide updates with more use as time goes on.UPDATE: This works and works well! CUJO reported an increase in attempts from the outside to gain access to our cameras - I even attempted gain access from the outside several times, and CUJO stopped each attempt. I now have updated modem settings and port forwarding to increase security - but wouldn't have known if it weren't for CUJO.

The CUJO device was installed, but I ran into issues with my router, my Synology NAS device and internet access CUJO Support was very helpful in resolving these issues. I ended up doing a router factory reset, a CUJO factory reset, turned off DHCP server on my router, hooked the CUJO back up to the router as the DHCP server (used the manual install), and the CUJO installed w/o issues. All was fine.CUJO started handing out DHCP IP addresses to all connected devices - 32 different wired/wireless devices. However, the CUJO doesn't issue static IP addresses. I currently run a Plex Media Server, which requires a static IP address for better use. I questioned CUJO Support about static IP addresses. I was informed that the CUJO developers were working on that - to be delivered in the future release of the firmware/software. Once I got my Synology NAS a new IP address, I updated the various Plex clients to reference the new PC Media Server and the Synology NAS IP addresses. I just have to leave my Synology NAS active so the new IP address doesn't change. So I'm looking forward to static IP address for the CUJO.I have had 7 CUJO threat alerts for the 1st week in action. I also tested CUJO by going to a known virus test website - CUJO warned me about that site also.So things are back to normal now knowing CUJO is protecting all my wired/wireless devices.Thanks CUJO!*** UPDATE *** I ended up sending the Cujo back. I changed one parm in Cujo yesterday and everything stopped working. I couldn't get into Cujo or my router. Internet was down. Everything was down pertaining to the internet. I ended up disconnecting the Cujo. I had to do a factory reset on my router to be able to change the parms again. I had to reset my NAS also so I could change the IP address that Cujo had assigned to the NAS.After configuring Cujo, some website were taking quite a bit of time to display, if at all. Web browsing was really slow for the majority of the URLs that I visited. This is another issue that I had difficulty living with.This might be a great product once the issues are fixed, but I can't wait that long.You might want to watch the Security Now episode where security guru Steve Gibson talks about the Cujo. It's at this URL: [...]The discussion starts around the 49:24 minute mark.Might be a false sense of security with the Cujo!