Fujitsu fi-7160 Professional Desktop Color Duplex Document Scanner with Auto Document Feeder (ADF) - Workgroup Series

This scanner is fabulous. Works like a charm. Gobbles up the pages at about 1 per second and scans both sides and no matter how many pages you load, a few seconds after it scans the last page, a thumbnail view shows up on your screen of all pages. You can have it then do character recognition or not. I have scanned a couple of thousand pages by now and I had 4 misfeeds. Three were because I overlooked stapled pages. The sound sensor detects the crumbling of paper during a misfeed and quickly turns off the feed motor so your page is not shredded. Very small footprint, very intelligent design. The scanner manual is probably in the top 2% of well written manuals that I have ever seen. Clear, logical, photos, arrows detail, hyperlinked.My only gripe is that there is no documentation for the software and although it is easy to load and works flawlessly, it took quite some time to figure out exactly how to use it. You have to first create "Driver Profiles" that contain the options that you want. Then you create scanner profiles and select other options that you want and select a driver profile to go along with it. The combinations are endless. Color only. B&W only. Auto color recognize. Various resolutions. OCR or not? Pdf or jpeg? Their PaperStream software is brand new and there is already a newer version on their website to download. There are options in the software for things I have never heard of, and evidently would only be useful in an enterprise environment.I contacted Fujitsu twice and got English speaking people answering the phone who were knowledgeable and polite. I must be dreaming. I highly recommend this product. Very satisfied, but ouch it is costly.1/21/2014 Update: Just finished scanning 5000 pages since I bought it. I believe there were only 2 misfeeds that were my fault (forgetting to remove a staple). It has now told me that it is now scheduled for its 5000 page cleaning so I called Fujitsu to ask a question about that, a very nice ENGLISH speaking person answered and told me that I really do not need to pay for the cleaner and pads specified in the manual, just use isopropyl alcohol greater than 90%. I did, worked fine, saved money. ANOTHER positive interaction w Fujitsu. Then I went into the software to reset the counter for cleaning to "0" so that it will let me know in another 5000 pages. There are other page counters that will let you know when it may be time for replacement of different feed rollers, and then there is a global page counter that cannot be reset. I am very impressed.What is interesting is that I originally performed my research and settled on the HP Scanjet Flo 7000 which is also a new model and has very similar features. I ordered it directly from HP and the shipping date kept getting pushed back, and back. I kept calling and emailing Hp to ask for a realistic shipping date. They kept giving me different excuses such as, "I tried contacting the warehouse and I can't get through", then "I sent an email to the warehouse to ask and they have not responded", then it was "there was a large rain storm that knocked out the electricity and the servers are down and it won't be until tomorrow when they come up." Delays, lies at Hp caused me to cancel the order and go with the Fujitsu Fi-7160. I could not be happier with how things worked out. Interestingly, in the last month I noticed Fujitsu scanners at hospitals and other large corporations that I have been in, not HP.5/18/2017 UpdateStill amazed how wonderful the scanner is. Flawless. Never jams, unless I forgot to remove a staple. I decided to upgrade to the newest version of Paperstream software since I was still using version 1.0 from 3 years ago. Easily went to the Fujitsu website, easy download, easy install. Unfortunately, all the scan profiles I had created with Version 1.0 were not carried over, so I had to recreate them... I half expected that to happen. Glad to see that the usability of the software is greatly improved from the 1st version. The right click Adhoc feature lets you change any part of a profile for just one scan, very cool. So a couple days after I created my 8 scan profiles, I opened up the program and they were all GONE! Not happy. I remembered my great experience the last time I called customer support, so I decided to try that again, although I was truly expecting that they went the way of everyone else and now contract their customer service out to a company in Siberia. Amazing, went through one phone menu, was on hold for 20 seconds, and my call was answered by a real, live, native English speaking ADULT. And he was fully competent and was able to solve my issue immediately. Another great experience. Thank you Fujitsu.3/5/2018 UpdateThis baby is still cranking. FLAWLESS. I hope Fujitsu will consider making cars. :-)

This is our second Fujitsu scanner. The other one, which is really old, still works just fine. Just needed another one in a separate location. Wow! Really like this model. It installed very easily. Despite trying to understand the instructions on how to use it, I simply could not figure it out. Called Fujitsu tech support. Got a live person right away who is located about 60 miles from me. Found this machine came from Europe apparently. As explained to me, that might cause difficulties should we ever need to repair/replace. Given our satisfaction with our earlier scanner, decided we'd keep this one. The tech guy was fantastic. Walked me through it very patiently.This machine is really, really great! Super fast, hasn't malfunctioned/jammed yet. Very clear scans. The price was good. Would buy again.

Fantastic scanner... bought it to replace a Epson sheetfed scanner that failed 2 months after the warranty expired. [Note -- in all fairness, AFTER I purchased this new Fujitsu scanner and complained to Epson, they did replace the Epson scanner, under duress]. I run a busy clinical psychology practice and scan files on a daily basis (total count now is well above 5000 pages). Only have had one jam thus far (and it was my fault for missing a staple). VERY fast. Only concern I have is that the recent update to Adobe Acrobat DC messed up the custom scan interface that I like to use since I will scan some files in color, double-sided and others in b&w, single sided. A little pricey, but clearly well made. I also own an older Fi-6130 which is still running strong after more than 5 years.

Scanner works very well on a Mac via USB3 -- if you purchase the right software. Initially used DocKeep, the scanning software for Mac OSX recommended in some Amazon reviews about two years ago. This worked very well until the software company discontinued the product, and their last version turned out to be incompatible with Sierra (OSX 10.12). I next purchased VueScan 9.5: this was functional but scanned very slowly (rendering the Fujitsu no better than the scanner function on a standard Brother printer with document feeder), had many complicated and non-intuitive settings to deal with, including many "auto" settings which worked very poorly on the Fujitsu. VueScan NOT RECOMMENDED for this scanner used on a Mac. Just discovered ExactScan Pro, again based on a more recent Amazon review for this scanner. ExactScan Pro is HIGHLY RECOMMENDED. Restores speed to the Fujitsu and does everything DocKeep did and more. Its settings can be mastered fairly quickly using the brief online tutorial and the available online help section which gives a brief explanation for all the settings. I found (after a number of trials with different settings) for home office document scanning that the optimum default settings seem to be: color, 300dpi (since "auto" results in poor legibility for lightly shaded or colored text).