Getting Started with KPIs: Step-by-Step KPI Guide for Ambitious Businesses

We are a Visual Analytics Consultancy - in the past we've intuitively done KPI identification with customers but this book is giving us a structured approach when initially engaging with organisations. We've used it now with a couple of new customers and we're already writing better scope of works documents and we are using it to help drive conversations and engineer the Analytics, which in turns drives business process and systems change. Our projects are better defined, and easier to deliver outcomes against.The book and the methodology are superb - our customers are impressed with the approach. Everything is very clearly explained and we've added a key set of tools to our consultants armoury.

It's one thing declaring you need KPIs for your business, it's another implementing them and sustaining their use. Not only has the author has broken down the approach to setting up KPIs into practical steps, he's dedicated almost half the book on best-practice examples to get you going. But for me the best part of this book is the practical advice to help define, build, publish and sustain KPIs. I’ve personally used this method (in the author's previous book – KPI checklists) and it works.

This is an amazing book, jam packed full of really useful information on examples on how to build meaningful KPIs to really drive and transform your business. This will be of great value if you own or work in a business, you could even apply the principles to your home life as it’s so easy to follow!

I found this book a great help I was one of many I bought by this author (the others were “dummy’s” books). This was by far the clearest and most useful

I've been working in business creation and transformation for over 20 years. Even with all that experience, I couldn't have hoped to compile the understanding and content that this book provides. It is easy to understand, insightful and provides ready to use collateral that allows business owners to implement one of the most important structural elements required to have a successful business.

Great guide with practical support and filled with insights. Would recommend to anyone looking to implement a practical suite of tools and techniques that aid you to make good business decisions that drive the right outcomes.

I’ve spent the last few weeks with Getting Started with KPIs from Bernie at Made to Measure KPIs. Some thought provoking ideas for those of us who run our own businesses in terms of how we can properly performance manage them. It’s a weighty tome, but at no point feels overwhelming to the reader. I have already put some of the ideas into practice and am looking forward to refining my own approach over the next few months.

This book is super.Highly recommend it for anyone involved in designing and developing performance reporting frameworks and choosing the right KPI’s that are key to achieving an organisations Strategic Objectives.Packed full of hints and tips and templates to download that will speed up the process of developing great KPI’s.No matter what sector you are working in or what your business goals are this book is packed full of useful content that I’m sure will help you to improve your business.

The author provides you with a clear vision of implementing KPI's in your organization.Starting with definition, the process to define them, common mistakes and a huge list and examples.The tools mentioned may be a little bit outdated for the actual context, however you can take the main concepts in those cases.I couldn't find this book anywhere else, and I can't understand why.

It's easy... but that's what I was searching for. The author takes you on a journey to define KPIs step by step - just like the title says. The book truly lives up to expectations and does it in an easy-to-read and engaging way. The author makes it clear that setting KPIs is no rocket science and doesn't need to feel like it. With his structured approach, good and relatable examples, and exercises, he helps you put metrics to your goals (and even define them in case they are still blurry!). He simplifies your work by providing templates and readily available concepts that you can take and customize to your needs. This is exactly the book I needed, and I'm glad I found it!

Bernie did valuable consulting work to create KPI's for my US-based organizations. I've met him in person in London and while he's down to earth, he is also world class in this field. At $750US/hour, many organizations might find him out of reach for their budgets but this book is a fantastic and inexpensive way to get his extraordinary expertise for less than the cost of a dinner out.His book "Getting Started with KPI's" is not merely a book for beginners in the KPI process but rather a title that describes how to start and improve the process -- and the instructions will bring refinement to the process even for leaders who have experience in KPI creation. Plus, Bernie has stocked his this encyclopedia-sized book full of example KPI's for nearly every type of organization. It's an amazing value at $40-50US.

Great simple approach