Prepaid SIM Card (US Mobile) - Custom Plans from $4/mo. Unlimited Plans from $17/mo.

After twice paying US Mobile an expediting fee to get SIM cards in 2 days, I finally figured out Amazon Prime will do the same without the expedite charge!Pros:- You will have the same network coverage as Verizon (darker "Warp" SIM card) or T-mobile (lighter "Light Speed" SIM card) for half the cost or less. You also have the option to purchase USM "Darkstar" SIM cards to utilize the AT&T network. This means you can deal with a single service provider to access the three major carrier networks.- USM pool service allows lesser used lines to share a smaller, less expensive, monthly data alotment. I use this for "emergency backup" phones kept in the car glove compartment & at home.- Minimally priced services, $4-8 month, are available for GPS trackers & IOT devices.- USM has less service downtime caused by system failures, updates, equipment resets or tinkering than the "big 3 networks".- 24x7x365 customer support is available by phone or chat as opposed to the "big 3 networks" customer service that isn't available 10pm to 06am & or has reduced hours on weekends & holidays.- While some USM customer service representatives have accented English, they are easily understood & have an excellent command of the English language.- USM customer service doesn't start by assuming the problem is with the customer's device as the "big 3 networks" do 99.9% of the time.- Like the "big 3 networks", USM does customer satisfaction surveys. Unlike the "big 3 networks", USM acts on the received survey information making improvements or following up with customers.- Since USM offers services on all three major networks, you can transfer your service from network to network in minutes online, with a USM app or with the assistance of customer service, so long as you have a fresh SIM card in hand or your device utilizes e-SIMs. I recommended USM to my cousin living in hurricane prone Florida. If a storm knocks out her usual network but neighbors are up on another network, she can use the neighbor's phone to move her service to the working network. This is also helpful if you- periodically visit areas not covered by your preferred network such as vacation homes.Cons:- When your data usage reaches the plan's premium data limit, speeds drop to 2G & remain there until the start of the next billing period or you pay for additional premium data. There is no "Data rates may be reduced during periods of network congestion.".- Hotspot usage limits exist, although they are more generous than the "big 3 networks".- USM's 30 day rather than fixed day of month billing cycle give rise to a wandering billing date. The billing date following a 31 day month is a day earlier & March bills are 1 or 2 days later than the previous February date.- Billing is done only to credit/debit cards or Google Pay not to bank accounts or services such as PayPal.- There isn't a dedicated USM voicemail app or widget like the "big 3 networks". One has to dial the phone number, enter a password & keypad navigate the menu system rather than having messages displayed & manipulated on the screen.- USM's Android app is the most frequently updated app on my phone & I'm never quite sure what value is added by those updates.- If people ask who your cellular provider is & you tell them "US Mobile" they either reply "huh" or get it confused with US Cellular.😂

I wanted to write this review after seeing the top two reviews being negative ones. The short story is US Mobile is one of best cell phone carriers I've used. When using a prepaid/budget cell phone service, there is always the thought of you missing out on something since you're not part of a big 3 postpaid plan (Verizon, AT&T, T-Mobile). I can confidently say my service will US Mobile has been great! below.PRICING:Other reviews have described US Mobile as a "scam" or "misleading" because they don't disclose total price up front. While they don't display total price on website, when you receive your SIM kit, you create your free account and pick a plan. It will display the total price with taxes and fees BEFORE you have to pay.Note: It's better to order SIM directly on US Mobile site because you can get a free SIM kit using code FREESIM.Here's the total plan pricing, including taxes and fees, for the different fixed data bucket plans:- 1GB plan $16.61/mo (listed on website as $12/mo + tax/fees)- 5GB plan $19.91/mo (listed on website as $15/mo + tax/fees)- 12GB plan $25.31/mo (listed on website as $20/mo + tax/fees)- 18GB plan $30.83/mo (listed on website as $25/mo + tax/fees)- 30GB plan $36.36/mo (listed on website as $30/mo + tax/fees)Mobile hotspot feature costs $5/mo extra if you want that for fixed data bucket plans. $10/mo extra for 20GB mobile hotspot allowance on Unlimited Data plan.The pricing on the Unlimited Data plans is some of the best I've seen. $45/mo for 1 line (taxes and fees included). $30/mo per line for 2 lines ($60/mo total), and $25/mo per line for 3+ lines. Plus you can get reimbursed for 1 perk with 3 lines and 2 perks with 4+ lines. Perks include: Netflix (Standard 2 screen), HBO Max, Apple TV+, Spotify Family, Audible, etc.CUSTOMER SERVICE:US Mobile has good customer service! The chat support button is listed at the top right hand corner of their website and also easily accessible in their mobile app. I'm usually able to get connected with a live agent right away. They also have a phone number if you prefer calling but chat support is so good I haven't had to do that.So many prepaid carriers are just...not good when it comes to customer service, so I really love that US Mobile is good with this.WEBSITE DESIGN:This may seem off to bring up but US Mobile's user interface on both desktop and mobile app makes finding things and getting answers to common questions so easy! Everything is perfectly laid out.NETWORK:US Mobile, per contract agreements with main carrier, can't disclose exactly what networks they use but I found it out through searching. The starter SIM kit comes with two SIM cards to choose from.Black "Super LTE" SIM card is VerizonWhite "GSM LTE" SIM card is T-MobilePick which one works best in your area.PORTING YOUR NUMBER:To keep you're same phone number when transferring service, going to need:- Account number- Transfer PIN (Verizon requires transfer PIN to port out, AT&T doesn't. With AT&T, you just PIN your account is set up with)- Billing address (make sure billing address on old carrier matches info you put into for porting)- Unlocked phone (make sure your cellphone is fully paid off and have carrier unlock it. This can take 24-48 hours)That's it. Do NOT cancel your current service. It will cancel automatically when port in to US Mobile is complete. You need to have active service with current carrier for port to go through.------A big thing to keep in mind when reading old reviews is US Mobile completely overhauled their plan offerings and website back in February 2021.