Yhe mist output is almost nothing. my old one is much better. returning asap,,prety but useless, why?

Why suddenly stopped working? One of the reasons：The atomizer is blocked by foreign matter Please clean this area before using: 1. Add 3-5g baking soda to the tank 2. Add 200ml warm water and soak for 3-5 mins 3. Wipe down this area using soft brush or soft cloth till gets white Please always keep it clean :)

How do you turn it off?

you chose 1, 3, or six hrs. than it automatically turns off, otherwise just unplug it, or, go through the button push again, after the 5th push it should turn off

How can i order a replacement cord?

My best guess is to search for "diffuser replacement cord" here on Amazon. I just looked it up and found some options. I hope this helps!

Desertcart Logo

Deliver to Cayman Islands

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🌿 Elevate your space with serenity and style—diffuse your way to zen!

WHISPER QUIET TECH - Advanced noise reduction ensures peaceful focus and restful sleep without distractions.
SLEEK DURABLE DESIGN - Modern ABS construction blends seamlessly into any stylish home or office setup.
LONG LASTING AROMATHERAPY - 500ml tank delivers up to 20 hours of continuous soothing mist—stay refreshed all day and night.
MOOD ENHANCING LIGHT SHOW - 7 vibrant color modes create the perfect ambiance for work, relaxation, or social vibes.
SMART SAFETY AUTO SHUTOFF - Automatic power-off when water runs out for worry-free, all-night use.

The Jack & Rose Essential Oil Diffuser combines a generous 500ml capacity with whisper-quiet ultrasonic technology and customizable 7-color lighting. Designed for large rooms, it offers up to 20 hours of continuous aromatherapy with an automatic shutoff feature for safety, all housed in a sleek, durable ABS body perfect for enhancing any modern living or work environment.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

$85

Duties & taxes incl.

Cayman Islandsstore

Free Returns

30 daysfor PRO membership users

15 dayswithout membership

Secure Transaction

ChatGPT - opens in a new tab Perplexity - opens in a new tab Claude - opens in a new tab Grok - opens in a new tab Google AI - opens in a new tab

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ravi S.

I loved the variety of products available. Will definitely shop again.

2 months ago

Imran F.

Very reliable shop with genuine products. Will definitely buy again!

2 weeks ago

View all Trustpilot reviews

Brand	Jack & Rose
Model Number	SY-XXJ01
Color	green
Product Dimensions	19.2 x 19.2 x 11.7 cm; 680 g
Capacity	500 Milliliters
Power / Wattage	14 watts
Voltage	240 Volts
Material	Poly, Acrylonitrile Butadiene Styrene (ABS)
Auto Shutoff	Yes
Runtime	20 hours
Special Features	Multiple Light Setting, Automatic Shut-Off
Item Weight	680 g

Jack & RoseEssential Oil Diffuser for Home, Diffusers for Essential Oils Large Room, 500ml Aromatherapy Diffuser, 7 Colors Changed

Details

Description

Specifications

Have a Question? See What Others Asked

Common Questions