Skylo Dual Flush Valve For Concealed Cisterns

The cable is very long which is why I bought it. It is sturdy and a good piece of kit. For my system I had to replace the a perfectly good flush because the plumber had botched the job and the cable did not really stretch. This one did with room to spare. I did need to take the cistern out and replace the fitting at the top of the flush pipe. It didn't have quite the same thread and wouldn't tighten. If all goes well a quick and easy install. with options for different diameter flush pipes. It should perhaps be supplied with a comparable pressure seal but this would result in a lot of waste materials.

I bought this unit to replace an unserviceable one and found fitting very easy - until I too discovered that my existing flush pipe compression nut (for the 2" fitting) was a different thread to that on the unit supplied. The new unit is a much finer thread. On contacting the manufacturer (Viva Sanitary), the technical staff were not readily available so the individual that I spoke to immediately sent me a complete hidden cistern unit (as he knew that the part required was in that kit), which arrived before lunch the next day.I would have been happy with just the compression nut, but the Company's willingness to make sure that they had a satisfied customer is most impressive. Well done Viva Sanitary and especially well done to the man on the phone during the afternoon of 12 Jun 19. Thank you.

After purchasing this I discovered my existing compression nut was a different thread to the unit tried various local plumbers merchants including screw fix and tool station to no avail.phone viva and they put one in the post the same day free of charge that’s what I call great customer service thank you viva.Paul

Item was described as universal but on investigation I realised it was not compatible with my tank. I tried to cancel the order and reordered the part required. The appropriate part has arrived and fitted the bill and the Skylo has not so I think my cancellation has been successful.

Easy enough to install after getting the old rusty fittings out. Good instructions, a bit of waste however good all items supplied. The push button was a nice finish, and I hope this one will last longer than the one supplied with the loo.