LevelLock+ Smart Lock Plus Apple Home Keys - Smart Deadbolt for Keyless Entry - Includes Key Cards - Works with iOS, Android, Apple HomeKit (Matte Black)

First let me start off by saying I am very pleasantly surprised by this lock. I am one of those people that was resistant to upgrade to a smart lock as I generally avoid unnecessary technology. I definitely am in the "don't fix it if it aint broke" camp.I had a digital keypad lock from Intech on my front door that was very frustrating as the battery died pretty quickly and you had to press the combo in just the right way for it to work. We limped along with this lock for years. Finally, for her birthday, my wife asked me to handle to door situation because she was fed up with it and wanted to convert to a smart lock.I was worried about level lock being unintuitive or clunky, but boy was I surprised by its ease of installation and use. My wife basically did the whole thing herself. I have t say the workmanship of the lock is fantastic. The finish is beautiful and you can tell it's built well. It has a really satisfying feel and feedback when locking/unlocking. There are several things included that really indicate the company thought this product through. For example there is a deadbolt extender that allows you to lengthen the bolt. They also include keycards so there are multiple ways to gain access. You can use the app, cards, or a physical key (included in the box). The app itself is great too. It's really beautiful to look at and functions equally well. The layout is logical and overall it's very stable. No battery drainage or anything.POSITIVES OF THE LEVEL LOCK:-Geo-fencing-Auto lock/unlock-Beautiful and functional app-Attractive and well-built hardware-Fit's existing door mountNEGATIVES OF THE LEVEL LOCK:-None!P.s. - You can tell from the photos that my door looks like crap but that has nothing to do with this lock. The old lock had a huge plate that was on it for years and the edge of the door split during initial install of the old hardware.Favorite feature: Auto-unlock - The door automatically unlocks when you step into BT range with your device.I just ordered the keypad that mounts anywhere in BT range which is a cool add-on product and I heard that they are releasing wifi capability to operate the locks remotely which will be amazing. Definitely buy one of these, you won't be disappointed, especially if you are like me and are looking for just the right amount of tech without added headaches.

This product is so sleek and works great when it works, which unfortunately for us is only about 10% of the time. This thing claims to have a battery that lasts 6 months with up to 10 locks/unlocks per day but we are CONSTANTLY replacing the battery at least once a week if not more. And we typically only unlock to leave our home for work and when we come back from work in the evening, nowhere near the claimed typical use. The Level app sends no notifications at all either, so sometimes we will see a “battery critically low” warning if we open up the app but oftentimes it is dead with no warning and our house is left unlocked! We have successfully connected it to Apple HomeKit but for some reason the only way to control it with HomeKit is by actually going into the Home app… the apple wallet “key” or the “tap your phone or watch to unlock” feature have NEVER worked for us despite spending countless back and forth emails with support. The Level key cards that came with it have also never worked for us either! We have even added the level connect hub which allows us to actually see the status of the lock and remotely operate it in the Level app from afar (IF the lock isn’t already dead) but has not helped enable any of the other features. Overall extremely disappointed in what is by far the least reliable smart home device we have ever bought.

I recently purchased the Level Lock +, and I must say, it has exceeded my expectations in every way. From the moment I opened the box to its seamless integration into my home, this smart lock has been a true game-changer. Here's why I'm so thrilled with it:Installation (5/5):The installation of the Level Lock + was an absolute breeze. I'm not particularly tech-savvy, but it took me just 10 minutes to install it. The package came with clear and easy-to-follow instructions, and all the necessary tools were included. I was pleasantly surprised by how straightforward the process was, and I didn't even break a sweat. This is a major plus for anyone looking for a hassle-free installation experience.Setup (5/5):Setting up the Level Lock + was equally impressive. The companion app was user-friendly and intuitive. It guided me through the setup process step by step, making sure I understood each part. Pairing it with my smartphone was a breeze, and I appreciated the flexibility it offered in terms of customization. I could easily configure access for family members and guests, and the level of control I had was outstanding. It made me feel much more secure about who could enter my home.Performance (5/5):The Level Lock + has been performing flawlessly since day one. It's incredibly responsive, and I love the auto-lock and auto-unlock features, which make my daily routine so much more convenient. The lock responds to my commands quickly, whether I'm using the app, my voice assistant, or the physical key as a backup. Its compatibility with various smart home platforms is a huge plus, as it seamlessly integrates into my existing smart home ecosystem. I haven't experienced any connectivity issues or malfunctions, and it's been a reliable addition to my home security.Customer Service (5/5):Lastly, I have to give a shout-out to Level's customer service team. I had a few questions during the setup process, and their support was exceptional. They were prompt, knowledgeable, and patient in addressing my inquiries. It's refreshing to know that I can rely on their support should I ever encounter any issues in the future.In conclusion, the Level Lock + has truly impressed me with its quick and painless installation, user-friendly setup, and outstanding performance. It has added an extra layer of security and convenience to my daily life, and I couldn't be happier with my purchase. If you're in the market for a smart lock, I wholeheartedly recommend giving the Level Lock + a try. It's an investment that's worth every penny!