How quickly can I get set up?

Get started in a couple minutes. Just connect your console to the HDMI-IN port, your gaming screen to the HDMI-OUT port, and your computer to the USB 3.0 port. Then select Game Capture Neo as a video source in your recording or broadcasting app.

Why am I getting black or no video from my PlayStation 5?

PlayStation 5 has HDCP (copy protection) enabled by default. Go to Settings > System > HDMI, and turn off HDCP.

Do I need special software?

It depends on what you want to do. For simple recordings, you can use any app that supports video recording. Better yet, download our capture software—it makes professional recording effortless.

Can I get audio in my headphones and capture it at the same time?

No, consoles like the Nintendo Switch and PS5 output audio to either a connected headset or a capture card, but not both at the same time.

Is my USB setup compatible?

Got an open USB 3.0 (or later) port? That’s all you need to connect Game Capture Neo to your laptop. You can connect to a USB-C port using an adapter (not included) or USB-C to USB-C cable (not included). We do not recommend connecting a USB hub.

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🎥 Capture the moment, own the stream.

INSTANT PLUG PLAY SETUP - No complicated installs—just connect via USB and start capturing or streaming immediately.
SEAMLESS 4 K 60 HDR GAMEPLAY - Experience ultra-smooth, lag-free 4K HDR passthrough for next-gen consoles and PCs.
CRYSTAL CLEAR 1080 P 60 CAPTURE - Record or stream your gameplay in vibrant Full HD at 60fps for professional-quality content.
MULTI PLATFORM STREAMING READY - Broadcast live to YouTube, Twitch, TikTok, Facebook Gaming, and more with seamless OBS and QuickTime integration.
UNIVERSAL DEVICE COMPATIBILITY - Works effortlessly with PS5, Xbox, Switch, iPhone, Mac, PC, and iPad—stream anywhere, anytime.

The Elgato Game Capture Neo is a portable USB capture card designed for professional-grade 4K60 HDR passthrough and 1080p60 recording. Compatible with major consoles and devices, it offers plug-and-play ease and supports streaming on all popular platforms, empowering gamers and creators to share their skills with crystal-clear quality and zero lag.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

$265

Duties & taxes incl.

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TrustScore 4.5 | 7,300+ reviews

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Fantastic and great service. Shipping was faster than expected.

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The customer service exceeded my expectations. Perfect for buying products you can't find elsewhere.

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Brand	Elgato
Series	Game Capture Neo
Item model number	20GBI9901
Operating System	Windows 10 (64-bit), macOS, iPadOS
Item Weight	3.2 ounces
Product Dimensions	2.56 x 4.84 x 0.83 inches
Item Dimensions LxWxH	2.56 x 4.84 x 0.83 inches
Color	White
Manufacturer	Corsair
ASIN	B0CVYKQNFH
Country of Origin	Taiwan
Date First Available	April 18, 2024

Elgato Game Capture Neo – USB Portable Capture Card 4K60 HDR Passthrough, 1080p60 Video Recording – For PS5/Xbox/Switch/iPhone – In OBS, Quicktime and more - Plug & Play/Works on Laptop, PC, Mac, iPad

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